Subway — Restaurant in Adelaide

A few suggestions for smoother service.

1. Menu boards to assist the customer with ordering from start to finish (breads, cheeses, extras, salads, sauces and toppings). Simplify the ordering process at the speaker box

2. Take the entire order from start to finish and then collect payment and park the customer as the drive through doesn’t hold more than one car.

3. You’re a 24/7 store which means it will attract customers at late hours. Please refrain from saying to us, it’s pretty late and so weird that you’d order food at this time, on a Saturday, with a condescending tone to greet us on our way.

Above all, the order was made as specified and we’re not complaining, merely making some suggestions. We understand the workers point of view and time of night, but without attention you may attract some more negative attention.

Have...

First of all, the girls through the week are fantastic. Really lovely and so polite and friendly…. Drive thru, on Sunday 18/08/2024 1.30pm. Absolutely disgusting service. Boy with first name starting with ‘I’. Rude from the beginning. No hello, welcome to Subway, nothing. ‘What can I get ya’ is how I was spoken to. I proceeded to tell him my order, using please and thank you more than once. I was told to ‘Yep, drive down’. He came to the window, no smile, opened the window and said ‘card’. I paid for it and I said thank you, no thank you back, didn’t even make eye contact with me. It’s not the first time this boy has been rude and disrespectful. He needs to be re trained. Absolutely horrible service. If I could give no...

Please check your food safety procedures in store.

Nearly broke a tooth halfway into eating my meatball sub. Halfway through my meal.. the Meatballs were extremely hard - even had a hard time cutting through with a kitchen knife. See photos and videos attached.

Meatballs were rock hard, dried out. God knows how long they’d been sitting there. I have not been feeling well since eating the first part of my sub and reaching those. I didn’t eat the rest since obviously. Making me question the freshness of the meat I already ate… hoping not food poisoning related.

Will avoid this location. I have always had good experiences at Modbury instead. But don’t think I will ever return to another Subway after...