I was quite inspired by the good reviews and wanted to support the good cause of the cafe.
The experience was rather average. The young lads and girls where busy chatting and didn't bother attending to me for a couple of minutes.
The coffee was ok but nothing out of the ordinary and on the cooler temperature side i.e. just luke warm. The ham cheese toasts main ingredient was butter.
The young group of people were chatting in their mother tongue, Spanish or Portuguese all the time, looking at different customers, goggling looking at the next, chatting giggling.
I'm not a native english speaker myself. But unwritten rules of politeness are, that you don't speak in another language in your group. Combined with looking at people and laughing or giggling this doesn't look good, even if your conversation and giggling didn't mean anything .... it looks pretty bad.
So if you kids do this for getting experience and potentially get your foot into a door of a coffee shop.... there is more behind customer service than just making a cuo of coffee.
I highly encourage the operator of the coffee shop to also focus on customer service skils, and not just give them a gig to perfect their coffee making skills.
Overall, I'm still supportive of the business, but would like to see more improvements on soft skills and customer awareness.
After all, we all want to see these kids set up...
Read moreThis Cafe is run by friendly volunteers, who, as the name suggests, are building up their experience in order to get paid work. The food is well priced and down to earth. The manager is very helpful and committed to creating a great experience...
Read moreWe live nearby & have always been meaning to try this cafe out. So glad we did so this morning, it's a hidden gem. Beautiful coffee, cakes, light snacks. It's wonderful. The staff are lovely. We'll be...
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