I had a disappointing experience at this café. The website clearly states closing time as 5:30pm, but at around 3:00pm, a woman who appeared to be the manager came out and informed us they’d be closing soon. Just ten minutes later, at 3:10pm, she began removing chairs from our table while we were still enjoying our coffee—without even asking.
Shortly after, a couple walked in hoping to order coffee. They mentioned they’d asked the staff behind the counter earlier what time the café closed, and he told them 4:00pm. The manager responded quite abruptly, questioning which staff member told them that in a rather rude tone. When they pointed him out, she dismissed it and insisted the machine was already shut off and they were closed.
While I understand that unexpected circumstances can force an early closure, this should be communicated clearly at the time of ordering—not sprung on customers mid-visit. The lack of courtesy and inconsistent information made for a very unpleasant experience. I hope the management reflects on this and improves communication and customer service...
Read moreNice service from the men on the counter but the boss in the kitchen- disgraceful. I ordered lunch and waited for nearly 15 mins, as I had to get back to work, I politely asked how long they might be and she tore strips off her employee right in front of me. Then slammed my order down on the counter. I get back to my car and it is not even complete. I ordered salad and quiche and coffee. Paid $21 and did not get any salad. Disgusting service from a business owner. As I said, the guys in the counter were lovely but to you the so called boss -...
Read moreMost terrible dining experience, ordered a prosciutto bruschetta, mozzarella on there looks like it was left on top of the bread for days, like rubber to chew and so did the bread. Knife provided could barely get any job done. When asked the “owner looking” lady(mid aged and brown hair) for a different knife, was told that’s a steak knife already. Couldn’t bare the food and brought it back, told her the reason and she just shrugged her shoulder. I said thank you in the end (for wasting my time and...
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