Constantly over bakes scones bottom heat dark top heat light.Im a baker pastry chef of 38 yrs.Have explained to owners turn bottom heat down to 4 or 3 and a half on rotel oven and 4 to 4 and a half top heat. Use silicone paper with products with high sugar content but they don't listen.Scones are tough because scones are placed directly on tray full bottom heat no protection with high sugar content.Ive tried to help husband and wife at front they don't listen so continually lose customers.You can help people but they have got to help themselves first.Re train franchise e head baker on how to bake bun fruit products with high sugar content on bottom heat without over cooking and drying ...
Read moreQuality drop and huge price increase. Bought scones today... raw inside. At nearly $4 each I would think they would be good to go. Hopefully my toddler and I don't get food poisoning. Pull aparts are barely worth getting any more, no toppings and barely cooked. They were the last items I would buy there. Uncomfortable atmosphere does nothing for the place either. It used to be my...
Read moreI had loved going here, but the older lady began being disrespectful and threatening towards me when I complimented her on how much she is able to bake and at a such a high quality. She was the only person working so I was amazed that she was able to bake and serve customers at the same time. I will not be buying from this Bakers...
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