The Welder's Dog Brewery — Restaurant in Armidale

We pre booked. Convenient carpark next door, level disability access. Interesting industrial decor but could have been better heated. A reasonably busy Friday evening but very slow cover turnover mostly owing to the appalling organisation of the food business. Pleasant service staff but extremely slow, paid almost $100 for food alone and then waited over an hour for three pizzas and a dozen wings, they ran out of wings and so were offered refund of wings plus garlic bread comp which was good service strategy however then when pizzas arrived they were cold, the base was boring, the toppings were unremarkable, and the garlic bread was a small cold unappetising garlic pizza, and now half the wings were there but also stone cold so we were refunded for half? Separately, two young people at our table waited over two hours for a single regular pizza each. Given the deliberate choice to limit menu options to streamline the kitchen I wonder how it is even possible to do pizza so very badly. I see the venue has some music acts booked, I wonder how that would be, while we were there every so often someone would press play on a music player and a random 80s or 90s song would spit out at random volume levels, it was like the Twilight Zone for music. The toilet that I used was dirty with a used beer bottle placed on the sink, and clearly not regularly checked during shift. Suggestions for improvement: if pizza is your almost only menu option, take the time to learn how to make good dough and prep adequate quantities well in advance eg that morning; consider writing out a flow chart for kitchen activity, whether one person or five is at the oven, the front and back of house need to be on the same page, we watched people receive their food who had ordered well after us, including wings which had allegedly run out; if you run out of a menu ingredient ideally be aware enough of your product to stop sales of that item but another option is especially for chicken wings send one of your front of house staff down to the supermarket to buy some more; if you make a point of asking at purchase point which table patrons are seated (which you do), consider coordinating orders to arrive at even roughly the same time. And freshly cooked and hot. We were so ravenous we ate the food but will not return or recommend the venue for food except to joke that we had begun to wonder if it would ever arrive. Check your amenities (toilets) regularly during shift (a task list with times for checking and staff sign this to be accountable, is one way to achieve this) and clean properly at end of shift so they are ready for next shift. As a side note you seem to be a boutique brewery but it is reasonable to have on offer some simple non alcoholic options for sober or under age dining companions, consider continuing your day time coffee menu and or including fruit juices, people want simple choices so they can focus on their friends. A really disappointing over priced underwhelming experience, do not recommend except as possibly the worst dining experience...

Sooo I’m giving this review because I’m sick of being treated so badly by staff…. I’m local and have gone in to big dog weekly and ordered pizza and drinks (for at least two to three adults).

Tonight went into big dog around 5:45 pm and went to the bar….stood there for at least five minutes. Staff looked at us and didn’t acknowledge us but started filling up little taster glasses under each tap…. Just completely ignored us. Didn’t say “I’ll be with you in a minute….” Or anything. So walked out.

After giving this establishment $100 a week we will just start saving money and doing things at home…I can purchase good alcohol elsewhere and make my own pizza as I’m not dependent on other establishments.

However I was trying to support local small businesses!!!! I’m just not going to support places who cannot provide respectful service in return. Very very...

i dont drink but my friends tell me that this place is really nice. 5 stars for sure. but is it just a joke when they say you use actual dogs fore brewing or are my freinds tricking me like that time they said putting a knife in the toaster was funny but then my sister did it and she ended up...