Hungry Jack's Burgers Baldivis — Restaurant in Baldivis

I am writing to express my dissatisfaction with my recent visit to your Baldavis location. On 18.08.24 0133pm , I ordered a Jackfried Parmi Burger, a Plant-Based Whopper with Angry Onion and Onion Rings on the side, along with an Orange Juice. Unfortunately, my experience did not meet the standards I expect from Hungry Jack's.

The primary issues I encountered during my visit are as follows:

Unacceptable Wait Time: My order took approximately 20 minutes to be delivered, which is considerably longer than expected for fast food service.

Quality of Food: The Jackfried Parmi Burger I received was soggy and unappetizing. I had to return it and request a fresh one, which was an inconvenience.

Incorrect Order: The Plant-Based Whopper I received did not include the Angry Onion or spicy sauce as ordered, prompting me to return to the counter for a correction.

Unprofessional Behavior: The service I received from the young girl at the counter was disappointing. She did not wear a name tag, cap, or gloves while handling money, the register, and food simultaneously, which raises concerns about hygiene and professionalism. When I inquired about her name, she mumbled something indistinct, and only responded with "Faire" after I asked again. Her demeanor was unapologetic, and she simply offered a refund without attempting to resolve the issues or apologize for the inconvenience. To add to my frustration, the refund provided was not for the full amount of my order.

This experience has left me extremely disappointed with the service and quality of food at Hungry Jack's Baldavis. I believe that as a customer, I deserve better service and quality from your establishment.

I kindly request a full refund for my order and an assurance that steps will be taken to improve the service and employee conduct at your Baldavis location. Additionally, I would appreciate an explanation for the unsatisfactory...

I havnt had HJ's for about 2 years now because of a previous bad experience. So I thought I would give it another go. I went there on Sunday about 11:00 and ordered a Double Chicago Angus meal. After a few minutes, the order was called out. I went to the counter to get it, and as I did, I asked a very dark skinned tall girl if I could please have some sauce. She just nodded her head without saying a word and put the sauces on the counter and walked off without saying anything, making eye contact or smiling. I thought this was very rude. I sat down in the closed off glass section furtherest from the counter to eat my meal. The chips were ok, apart from being quite under cooked, drink was fine. But when I opened the burger, I noticed one pattie, 2 little strands of lettuce and one slice of tomato. I took it back and said, sorry, but I ordered a double. A different girl said sorry and yelled at someone in the back to fix it. I then went and sat back down, 20 seconds later, I heard something yelled out from the counter, I looked over and saw the same girl standing there looking straight at me with my burger in her hand which was raised high in the air. I went and got my burger, she said nothing at all and just walked away, I said thankyou as she walked off. I went back and sat down, opened my burger again and realised that they had just slapped another pattie on top of the other one with the single slice of tomato left in between the patties. They manged to drag a couple of pieces of wilted lettuce onto the top of the new pattie though. It was a bad experience and an even worse tasting, very bland, sad burger. I wont be going back ever again this time. Very dissapointed. I have added 3 photos, one of what it was supposed to look like and 2 of what it came out like, after the extra...

Hungry Jack’s – a feast of indulgence wrapped in unapologetic joy

There are some meals you consume not with a nod to the gods of gastronomy but with a gleeful middle finger raised to restraint. This, my friends, is where Hungry Jack’s Double Aussie Whopper strides in, burger cape flapping in the wind, and demands your attention.

Let’s start with the behemoth itself. Two beef patties that are as unapologetically juicy as they are satisfyingly hefty. They come bedded in a soft sesame-seed bun, the sort that flattens just enough to absorb all the juices without disintegrating into soggy chaos. Layers of crispy bacon and fried egg, like a playful nod to a full Aussie breakfast, join the ensemble, providing smoky, rich counterpoints to the tang of tomato and the crunch of lettuce. The generous smear of mayo and a smattering of cheese unapologetically tip the whole thing into full indulgence mode.

Then there are the fries. They arrive golden, hot, and unapologetically salty—exactly as fries should be. These aren’t your haughty triple-cooked batons; they are fast-food fries in their purest, most satisfying form, begging to be dunked into a pool of ketchup without a trace of pretension.

And the Coke Zero? Let’s be honest, it’s a small concession to balance the calorific bacchanal in front of you. It’s crisp and fizzy and does the job of cutting through the richness like a reliable understudy to the meal’s main stars.

Hungry Jack’s isn’t trying to impress the Michelin inspectors or woo fine-dining purists. But for those moments when you want honest, over-the-top satisfaction, it delivers with swagger. The Double Aussie Whopper is a glorious monument to fast food’s excesses, and sometimes, that’s exactly...