BANGBURGERBAR — Restaurant in Bangalow

Bang Burger was highly recommended by a local so off I went....

4.00-sh I order a chicken schnitzel burger with bacon & egg, & latte while Im waiting. Pretty soon my burger arrives. Mmmm... I was a little surprised at what followed.....

The schnitzel is overcooked, well overcooked, the bacon & egg covered in black sh** from a seriously dirty hotplate.... it ain't that busy, the cook on the grill only has to rub the grill with a piece of papertowel...

The chicken is tough! Tough, dry & stringy.

I bacon is so tainted with a black film (from

some seriously burnt oil I'd guess!) that I take the bacon off the burger & set it aside, then I put all the other bits of black stuff - ick!! - to one side, cos I aint putting THAT in MY mouth either!!

I also put a piece of the deeply tanned crumbing from the chicken aside to show the waiter later, & as I am about to eat, I ask myself: what am I doing? I just paid good money for this clearly sub standard food, just get a refund & go.... unfortunately I haven't thought to take a photo... that would have looked great on Yelp!

the cook asks would I like him to cook another?

I say, nah, I gotta get going (would you do it any different second time round?)

As you would expect from someone who served this sort of thing up, he reckons there's nothing wrong with the black oily residue all over the bacon & the egg, & I mean all over, or the little obsidian coloured bits of grit, "thats just off the grill" he says!! durgh?? really? WTF is it doing on my plate then? leave it on the grill, dood....

& Im told, a little condescendingly - as in "you knob" - that "of course the chickens crunchy, it's deep fried". Does this clown think I've never eaten a schnitzel before? I tell him patiently: "I didn't say it was crunchy, I said it was TOUGH" & I pick it up & try to pull it apart with my fingers to demonstrate to him, it's like a piece of carpet, which, for all intents & purposes, it is! LOL! But I didn't order the carpet schnitzel, did I?

He clearly thinks the burger is absolutely fine, he refuses to acknowledge any of what I said. Icertainly didnt attempt to make my criticism humiliating or demeaning, I was simply trying to communicate, & hopefully... successfully. Alas, I do not seem to have done well.

As he gives my money back, he smirks that "you are such a wanker" smirk....

I tell him the smirk isn't helping, Im not the one that overcooked the chicken or put all the black stuff off the grill over the bacon and the egg or the little black bits but there's been no point speaking to him so far so I dont say anything else.

the place has a good reputation so I'd be willing to give it another go, maybe with a different cook? ....

Service, ambience & coffee were all fine but..

NO...

This place is an absolute joke. We were charged $49 for two items!!! We got the tropical chicken burger and a steak sandwich. The burger was flavourless, the chicken was dry and lacked seasoning and the rest of the ingredients weren’t fresh. The steak sandwich came with only tomato sauce, had to ask for aioli inside and then was told that will be an extra $2, after questioning how a squirt of sauce will be that much, they put it on at no charge. It would also have been nice to have the steak sandwich cut in half for customers to consume better, was difficult to eat and put me off completely. The steak also lacked seasoning and was hard to bite into. Also, speaking about the price earlier, it’s $15.90 for large chips, in what world??? Save your money and...

Atrocious "service". Ever been somewhere where your order takes forever? Then you realise that people who came in behind you have gone. They already got theirs. Next yours is going to be q5 minutes. No word of apology so far although you've waited 45 minutes! 20 minutes later it's still coming you attract the owners attn and inform her that had you been told the waiting time that you'd have gone elsewhere. She becomes all apologetic and after a further wait your meal arrives The owner tells you that she'll be back shortly with a refund. Sounds good but I'd finished eating and waited for a further few minutes without the promised refund. I left the chips (They were only lukewarm when they arrived) on the...