Baskin-Robbins Manly — Restaurant in Brisbane City

Unfortunately very disappointed. $27 for two "ultimate waffle cup" just squished a whole uncut waffle into the cup, filled it with way too much chocolate sauce and basically no ice cream. The young boy put in about 1/3 of a scoop, stingiest scoop I think is possible. The sauce had melted all of the ice cream away by the time I walked out. Because the waffle was left uncut and shoved into the bottom it was a soft on the edges and hard as a rock on the inside when I tried to dig it out with my spoon. Basically had 2 bites of it and threw it out because all I could taste was sauce and no ice cream, made me feel ill. Other ice cream was the same problem.

Learnt my lesson, thought I would give them another try but my bad,...

The staff here are absolutely lovely. Return customer based on that alone. Went in one day last week with my 5 year old and two young people were working (I wish I got their names). They were both professional beyond their years, the store was beautifully presented and they were extremely patient and friendly when my daughter attempted to place her own order over the counter. Love bringing the kids here and it’s so great to see that the employers here CLEARLY train all staff for their roles which is so rare these days! Always a very consistent experience when we pop...

Very disappointed with my recent Baskin Robbins birthday cake. The green ice cream layer, which was supposed to be Pistachio Almond, had a strong medicinal taste and was completely inedible. Did not have even a slight hint of pistachios and only had almond pieces throughout.

I didn’t think it was possible for ice cream to taste bad. When I raised it with the staff, they were unhelpful and said there was nothing they could do.

Really disappointing experience, especially for a...