Initally, the call was answered poorly. Extremely basic information like phone number required slow exploration of the number repeated twice. Then ordering a pan supreme with anchovies. Call taker asked for this to be repeated 5 seperate times, each time he missed anchovies which was repeated each time again. He still had not understood. Terminated the call. Then I decided to try again. It was answered 'who's this?' I asked if this was dominios richlands ans he haid yes. Then dead air, for a bit. I asked to speak to a supervisor who at least sounded competent and explained the above. He apologized but it was just words with no feeling behond them. He was willing to take our order, but we decided to not risk food from people who have so little care in their work. 2 stars because this is unacceptably bad service, however the food from here has been of high standard previously and this experience could still...
Read moreExtremely bad customer service with the attitude of cheating. I went at the counter to buy three large meat lovers pizza. I trusted the integrity of the sales person and expected honest dealings in Dominos at Richland. But, it was just opposite. The person charged $51.40 to my credit card. While waiting to receive pizza, I saw in front of me an advertisement board saying, three large pizza for $39, free garlic bread, and a bottle of soft drink. I asked the sales person, the board writes three large pizza for $39 and why have you charged me $51.40? He replied arrogantly, you did not ask for the deal, so I charged you $51.40. A best sales person would say sir, there is a deal at the moment and you get it for $39 with some free stuff, and I am sorry for charging you $51.40. But hey, he didn't. I hope the owner reads this review, and improves his customer service and brings integrity and honesty in...
Read moreHey i just ordered my pizza Which was Spicy peppe paneer and i told that guy i am vegan so please use the vegan blade and change gloves while making and when pizza was ready i was literally watching the girl who was making pizza didn't even change the gloves she made 2-3 pizza's with same gloves and then she wiped the glass with same gloves abd started making pizza again and when i told this thing to the person who was on the counter that i told you i am vegan and she didn't even change her gloves and he said to me "we are not required to change gloves every time we make pizzas" and then i told him i don't want this pizza he said how much you paid i said 20 he said okay you can leave now i said who is the manager he said i am the manager and he straightly said to me just leave from here pointing at the door he disrespected me and i am writing this outside the store and his...
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