My husband has been a member for +- 10 years. We booked a table (75) on 29/11/2024, firstly we told its table service after being there 15 minutes my husband went and purchased drinks . We were on the Decking and a couple arrived 5 minutes after us was served straight away. The young lady realised what she did as my husband spoken out to myself stating haven’t they taken our order yet. I requested the garlic prawns and rice and requested if the sauce can be put in a bowl on the side of the rice as I don’t like my food swimming in thick sauce, she was quite outspoken and said “oh no they don’t do that here” I said to her in the space of 5 weeks this is the 3rd time I have ordered this food at it hasn’t been a problem. She was a little stand offish, she returned back at the table and said “ I have written small message about the sauce but I can’t guarantee you will get it”. I was quite flustered by now as we were there 25 minutes and we haven’t received our starter , I noticed the other table saying something, so I asked her, that we haven’t received our starter . She had a grin on her face and slight chuckle that her orders that she put through didn’t register and that the tables she had served are still waiting for there’s. She walked away , then I realised that my request will not be acknowledged. So another waitress came to our table and politely asked her to please check that they have seen my small request. My husband saw her speak to our waitress and 5 minutes came back and said I’ve spoken to chef and it’s not a problem. About another 10 mins our starter came to the table then 5 minutes the mains came. I was furious there was sauce all over the rice and prawns. The 2nd waitress walked past and looked and carried on walking past the table . Then my husband said did I order the rump steak , I said yes and he said it was tough and it looked like it had been thrown together , he just ate the chips.
Unfortunately, we won’t be back for sometime, what we have expressed to family and friends in the past that the food here was great . Venue is lovely and some of your waitresses are lovely, the person who served table 75 , needs more customer service and instead of gossiping to the other staff , she’s needs to realise that she is being paid to work . Anyone who knows us, know that we are easy going people and it takes alot to complain especially my husband as he rather leave his food and walk away than cause a scene! Like we...
Read moreA Culinary Oasis at The Lion Richlands - Unparalleled Atmosphere and Exceptional Dining!
The Lion Richlands is an absolute standout in the western suburbs of Brisbane, offering an extraordinary dining experience that goes beyond the ordinary.
From the moment you step in, the atmosphere is truly amazing. The ambiance is carefully curated, providing a perfect blend of warmth and sophistication. Whether you're here for lunch or dinner, the setting is impeccable, making it one of the best places to dine in the western suburbs.
One of the most remarkable aspects of The Lion Richlands is the incredible value it offers. The lunch and dinner deals are nothing short of fantastic, making it accessible to a broad range of diners without compromising on the quality of the culinary experience.
Speaking of quality, the meals at The Lion Richlands are an absolute delight. Each dish is a testament to the chef's skill and dedication to creating a memorable dining journey. Personally, I am enamored with their steak, cooked to perfection, and the prawn wok-fried rice noodles, a symphony of flavors and textures that leaves a lasting impression.
The attention to detail in both the atmosphere and the culinary offerings sets The Lion Richlands apart. The staff is attentive, friendly, and adds to the overall positive dining experience.
Whether you're looking for a casual lunch or a more formal dinner, The Lion Richlands caters to every occasion. It has become my go-to spot, a place where I can rely on not just for the tasty meals but for the overall experience.
If you're in the western suburbs of Brisbane and searching for a dining spot that combines incredible atmosphere, unbeatable deals, and mouthwatering meals, look no further than The Lion Richlands. It's a true gem in the culinary landscape, deserving of the highest praise. I highly recommend it and look forward to many more...
Read moreMy first time to the lions yesterday and was very disappointed with the service I received. Got in at 5pm, was told can't order a takeaway pizza until 5:30pm which is fine so we waited. Eventually got to order a takeaway pizza and waited for it to cook. When the buzzer beeped to tell me my food was ready. First, I could not see a sign indicating where to pickup takeaway food so I went over to where the pizza was being cooked because it 'seemed' like a pickup area but was standing next to people in line waiting to order food...found another older gentleman waiting to pickup his order also and was not approached by any staff member. Said he had been waiting 5-10 minutes. So I asked the pizza chef and he asked staff behind counter but no one responded. Second, I went over to where I ordered my food and asked a female staff member "my food is ready, where do I pickup my food?", she responds"you'll have to go over there" pointing to the long line of people waiting to order food, I said "I have to wait in line to pick up my takeaway food that's ready to go?" And she says "hang on let me get it for you". As she comes back, she hands me a plate with my pizza on it so I said "I ordered a takeaway pizza, why is it on a plate?" And she hands me the pizza and says "hold this, I'll get a box", as she comes back she hands me the box without saying anything and I have to ask her "I'm confused, do I keep the plate?" And she says "no" and laughs awkwardly at me...so I walk away and put my own pizza in the takeaway box, leave the plate and walk out. TERRIBLE SERVICE! Absolutely shocking. Pizza was yum, little cold. Will not return after this. Very...
Read more