I hate giving one star as i am businessman too and i know it hurts.
But these two girls working at donut king indooripilly on 3 jan 2019 at 6.10 are absolute joke. If i owned that donut king, they would be fired (without pay for sure)
I went for coffee and donut combo. They started pouring coffee and i realised that they were were not doing takeaway but sit in coffee. I told her that i need a take away. What she does is go at back and pured the coffee into the takeaway cup and mixing it as if i am having a homemade flat white.
When i told her that thats wrong, that long oval faced one (who wasnt even serving me) jumps up and says "it doesnt ruin the taste, i said it does.. to which she says" you are wrong, it doesnt".
I wouldn't have given 1 star even for this because i know bad reviews hurts as i am a small businessman too.
But what really got me was their manufactured LIE that i said ill be sitting there.
FREAKING HELL, why do they need to lie? Why?
My reason for 1 star is because they both lied, especially the long faced one was rude on top of that, saying "i heard it, you said i will be sitting here" for crying out loud, why you need to lie.
If the owner is reading this, mate teach them some basics, changing the order is no big deal (especially when it is your own fault), dont argue when customer says it ruins the taste and neverstart giving your opinion on whether it ruins it or not.
Lastly, please tell them you dont LIE to customer. Rest, its your business so you choice....
Read morevery disappointed!!! i've been coming here for about a year now almost daily to get ice and a donut they charge me anywhere between 25c-50c for the cup of ice usually, today when i went down the so called manager told my staff member it was $1 which was fine until she denied the coins claiming it's too dirty for her to reuse im fairly sure that's illegal in a large company like this if i could give 0 starts i would. my staff member was very hurt she got spoken to like this it's honestly disgraceful in the retail industry never come across someone like this and i'm a manager myself and have come across a few nastiest in my time but this one does them all justice. the tone and words...
Read more3 girls were working. The girl who served us was still doing her hair, so whilst she put through the order she had her hand holding up her hair in a pony tail. It was actually disgusting because she didn't proceed to wash her hands after... The other two weren't much better, we got to hear how their weekends were in explicit detail, whilst they touched their faces and then the donuts. Probably won't come back knowing that they don't take food hygiene seriously. Who ever the manager/owner is should probably think twice before leaving the store with such incompetent workers...
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