Krispy Kreme Acacia Ridge — Restaurant in Brisbane City

Iwent to the drive through on Sunday only to find that after waiting 10 minutes and not moving, I had to park my car. I entered the store to find a queue going out the door. The queue was not moving and there were only 2 staff behind the counter. The staffing adequacy of the store was terrible. After about additional minutes of waiting, I handed my prepared written order to the staff member. She proceeded to say that there was only 1 item available out of the 13 different items I choose. What a disgrace! That was literally all the promotions they had on display around the store and online, every item was out of stock with exception of the plain donouts and the iced donouts, both of which are terrible and have no flavour. No matter what you do, make sure you order online with a minimum 48 hours notice otherwise you have absolutely no chance or ordering what you want when you enter this store. It would not surprise me if this new store was to shut down very soon due to lack...

If I could choose 0 stars for the customer service I would. Came in today Sunday 16th and the male working was so dismissive and rude to the customers who entered beforehand when they asked where to order. He was so uninviting and rude to every single customer who entered and also his staff members. Our coffees sat there for a while until we finally went up to see if they were ours. I had to guess which coffee was mine, which was made on an alternative milk as he did not think to say which was which. At this point I didn’t even want to ask him, so just figured out which was mine. Mind you, there were 3 other customers at this point and I have worked in hospitality before so even if it were busy, there is no need to act how he has acted. Currently writing this review as I watch the male staff member show no interest and respect for his job, and also speak so rudely of customers as they have just left. Don’t bother coming to work if you’re going to be...

Bad organisation, needs to be improved and managed better. I just went to Krispy Kreme after a whole day of work and get the 12 doughnuts for $12. I called up at 9pm, 1 hr before closing 3 times! No one picked up. I decided to drive 30 min with my family to got there anyways as we love (now loved) krispy kreme. Out of stock! And sent away.... I saw over 3 staff there and noone could pick up a single phone call??? (Id be ok if they told me over the phone to save me 30 min drive) Surely you coulda anticipated it would be a busy day 12/12 special and made more, worse case give some to the staff From reading other reviews, I dont see any replies to customers even thanking for a good review or bad and try to resolve issues. Who cares right?

Chances of us regularly coming are unlikely now. So disappointed after so many yrs, decades buying only from...