Bella Hope Coffee — Restaurant in Colac

Went with my partner on the way to her appointment to get a coffee and something to eat, my partner enjoyed what she got however I chose not to order anything and left due to one staff member who was being rather rude, she was taking a coffee out to someone and was rather rude about trying to get through and asking people to move. I understand that it was busy at the time we got there but after having worked 9 years in hospitality and the last 4 as a manager I know this is not how I would like my staff the be speaking towards the customers. Due to this i decided to leave and not purchase anything myself and to...

Absolutely outstanding service this morning I had my little french bulldog with me and while trying to figure out where I was going tie him up a lovley gentleman came out and helped me gave my pup a fresh bowl of water too. I ordered a morning bun which was so delicious which I was offered if I would like it warmed up and a lovley latte 💯 % top quality customer service also I noticed a basket with cozy blankets for you to use outside i thought wow thsts just so thoughtful keep up the great service guys i will be back with my...

It's really small but very friendly and the service is generous and warm. We've been stopping here for a sandwich and coffee and a toilet break as the gardens and facilities block are opposite. Parking is easy too. The coffee is great and the fair trade message is fabulous. Good selection of cakes, loaves, soup, sandwiches, sushi etc. There is a fishnchip shop and a baker next door if people want more variety but I like sitting on an outside table with one of the supplied newspapers and relaxing...