Ordered food over the phone for takeaway. over an hour later had to call again as no food turned up. 15 minutes later it turned up. The food wasn't in a heated bag or anything. It was taken off the back seat of the car. So nothing to keep your food fresh just placed on someone's back seat. When we actually got it we realized it had been sitting for a while. The 2 pizzas were COLD and needed re-heating in a microwave before we could even eat it. The chicken tenders had been sitting in a container for so long they lost their crunch and was basically wet chicken. For the money we spent we did not enjoy it. Not only was the food cold it was in the temperature range of possibly getting bacteria. We got no call to say it was going to be late. We had to call them to see where our food was and even then the food we got had been sitting too long without heating and made me question what standards they have if any. Very poor service and very poor food. I am shocked that our food turned up cold there is no excuse for that I will not be giving them my money again. And lastly we got no reason for why it was late or cold just "sorry". This might seem harsh but we expected a little more than a...
Read moreI called Coona Chicks to place an order for a family member who couldn’t call themselves. Straight off the bat, the staff member who answered was blunt, rude, and clearly didn’t want to be bothered with answering any questions. When I found out some items weren’t available until 5pm which was an hour wait, I politely asked if they could hold on a sec so I could quickly check if that wait would be okay.
Well, that was obviously too much trouble, this young teenager literally hung up on me mid sentence, as I was apologising for holding them up for just a few seconds.
The young staff obviously haven't been trained in even basic courtesy or manners, and it genuinely feels like Coona Chicks couldn’t care less whether or not they have your business.
If you're in Coonabarabran and looking for a feed, trust me, do yourself a favour and find somewhere else. These guys couldn’t care less about your business. There's heaps of better options around town who’s staff will treat you like they actually want to take your order.
Save yourself the embarrassment and frustration. Give Coona Chicks a miss, heaps of other great...
Read moreExtremely disappointed. Disinterested & unhelpful staff. Only food on offer at 7.15pm was a Burger (Aussie) eventhough travellers who placed their order as I walked in were allowed to order kebabs & chips. After being on the road all day, I was starving - so agreed to pay the $14 price tag. When I opened the Burger box, back at my accommodation, I was greeted with a very soggy Burger bun, which was literally swimming in a pool of liquid egg yolk. As I picked up the burger with both hands, the top & bottom of the bun ripped apart. I ate the one tiny piece of beetroot, the pineapple thin, but found the cheese-inpregnated rubbery beef pattie unpleasant and binned it after 3 bites. The rest of the mess followed the pattie into the waste bin. If you decide to eat at this shop & the staff are resistant to the idea of providing service or food - just turn & leave - infact- run! Outrageous prices, disgusting food (in my experience) and Have eaten at Coonabarabran for 30 years - never had such a bad experience. Will stop elsewhere to eat next time. very, very poor...
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