Absolutely terrible service from the bar staff at Cowra Bowling Club. Instead of being friendly and welcoming, they were outright rude and dismissive. Their attitude was unprofessional, with no effort made to treat customers with basic respect.
Hospitality is supposed to be about making people feel comfortable, but here the staff acted as though serving was a burden. Speaking down to customers, ignoring people and showing no manners at all is simply unacceptable.
It’s disappointing to see a community venue let down by staff who clearly don’t care about their job or the people they’re serving. If management doesn’t address this problem, they’ll keep driving customers away. I certainly won’t...
Read moreStaff were cheerful and helpful when I visited for an weekday evening meal. The meal area looks out onto the bowling green and outdoor areas and has a pleasant aspect without being spectatular. I chose a dish of grilled chicken breast and vegetables. After only a short wait the meal arrived on a suitable functional plate. Vegtables were al dente and the chicken meat cooked right though without being dried out. Presentation was home style and the price point was at the modest end. If you prefer a cheerful friendly and functional meal setting without pretentions this could be for you. Oh.. and there is also a bar an games rooms. Value for money.....
Read moreFood was terrible - all dry and tasted reheated more than once. The roast meal was bad (could not bite or cut through crackling) and pork was like eating rubber. Also, entree oysters had an odd taste (will be notifying NSW Health if we get sick).
The women bar staff were rude and arrogant. Their Manager was condescending when I questioned an unreasonable and undocumented policy towards children. However, the younger male staff were most happy to help and were polite. I would not recommend people who are not locals to visit.
We had much better food and service (and atmosphere) in...
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