First up, the food es muy bueno, no problem there and it's why we eat there semi-regularly. We prefer to order via the app, so that we don't have to line up and go through the Q&A process. Problem is, their system sucks. 80% of the time we rock up and they aren't even aware an order via the app has come in. They check their little printer and there it is, our order sitting there for 20 minutes without being noticed. Most likely a management issue, they need to sort this basic stuff out and get a system that works. Our other gripe is the highly doubtful legitimacy of the number board ticking over the number of free meals given out. Kudos for being charitable but being truthful goes a...
Read moreRegular customer and have no issues with the place except for today 06/11/2021). Check your balance because the staffer on duty today is not getting the balance right.
Have me two beef burritos (when I wanted veg) charged me for a large nachos and extra beef (ordered a small plain Nachos for 5.90). Gave me cash to my hand and said don't worry about it and I had to manually tally up the numbers.
Check your sales numbers today. For anyone going their double check your order. You may have been over charged.
Update (Aug 2022): Upgraded from 1* to 5* as the quality has picked up drastically and should recognize this....
Read moreI recently enjoyed a visit to Zambrero for their delicious burritos, and I must say, the gentleman who prepared my order was incredibly speedy and professional. He made the experience pleasant and efficient. However, I noticed that the interior of the store could benefit from a bit more attention in terms of cleanliness. Overall, the exceptional service and tasty burritos make this a spot worth...
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