Five Rivers Indian Cuisine — Restaurant in District of Woden Valley

Fiver Rivers has always been a favourite of ours. We're in lockdown, and one of my adult sons was keen to order as it's his favourite Indian. The food was very late - 1 hour 40 minutes after ordering via Deliveroo. When it arrived, my son's dish was missing. We called them, but they didn't answer. (Deliveroo offers a credit or refund, but warns you the latter may take ten days. No other choice. I don't like arm twisting. Anyway, this is about Five Rivers...) Missing dish, food very oily and watery. No spice to it. I can't forgive such a massive drop in quality. If you're under pressure due to lockdown you are a lucky business. Find a way to keep your loyal customers happy. I'm not. My advice is try elsewhere, and definitely don't...

Worst experience from any Indian restaurants ever. I ordered via Menu-log this evening. When I receive, delivery (plastic) bag was dipped with butter-chicken sauce. I immediately called them and made a complaint about how my food was delivered. The man on phone ensure me to wait so that he can send another delivery in return (which i waited for 2.5 hrs). When i called back during staffed hours, i got no response. Neither they apologise nor they thought customer Satisfaction was important to business. THINK TWICE BEFORE...

I ordered food from them late at night(i am thankful for receiving my order) but If it was mid-day than I would have filed a case against these people to concerned authority based on the food these people have served. They served me Biryani on which rice was stale and stinking ! Cheat people ! Better serve...