Backbone Bar — Restaurant in Gold Coast City

Just aweful in every way. Food was aweful, fish tasted like supermarket frozen deep fried and the salad? asked for a green salad and fish, got a blank stare, eventually the bored , miserable looking girl said I could pay for the fish and salad separately!. But.... the salad was shredded cabbage with 4 mushrooms and about 3 cherry tomatoes cut in half. Apparently they only do Japanese salad?. Would've been nice to know in advance, but it seems salad is a mystery in this place. Honestly I was shocked that a seafood "restaurant" right by the ocean offered such garbage. In addition they had a notice written on the door urging customers to close the door due to the airconditioning but surprise, surprise it was hot as hell inside which really just completed the terrible experience for me. I'd like to say something nice but honestly everything was as bad as it...

I understand owning and running a business especially in the hospitality industry has long hours with hard work is very exhausting.However as an owner and operator you cannot afford to become '" Shopblind". Each day before you open you need to stand back and look and think ,are my floors clean, do I need to get rid of the cobwebs ,do my fixtures and fittings need updating, does my front shop look like its been furnished from an op shop.Are the menus free from grime and presented in an attractive format. Consumers notice these things and want to be able to relax and meld into the atmosphere .Sadly I could not...

We went a few weeks ago and we were one of the only tables besides another group of six people which we thought were customers but turned out to be the owners I'm guessing, my partner and I were saying how much we loved the food but then we noticed the owners were talking very rude to their staff that were in the kitchen and yelling from the table and made us feel very uncomfortable. I don't care if your staff were even in the wrong or not pull them to the side and have a chat don't have a few drinks then start talking to your staff that way very inappropriate and...