Hungry Jack's Burgers Nerang — Restaurant in Gold Coast City

Had just attended the qclash at Carrara, decided to go to HJs before driving back to Brisbane. Ordered 2 chicken parmi meals. Noticed there was a few people standing around. More and more footy supporters entered the restaurant . Waited 10 minutes . There seemed to be 2 guys cooking and 2 servers. Noted that they were serving a busy drive through at the same time. Waited 20 minutes. The service area was so crowded we could barely move. The 2 girls serving looked stressed out. 30 minutes still waiting. Finally after 38 minutes we got our food. In the bag there was 1 parmi burger and 1 cheese burger! We couldn’t take it back and complain, too many people at the counter, didn’t want to wait another 30 minutes to eat something. Noticed lots of other people taking stuff back because their orders were wrong. The chicken parmi was half raw inside and tasted like cold rubber. Surely the management knew there was a football match just down the road with 24000 people attending. Did they plan for any after game influx and put a few more staff on? No! Apparently not! Do better Hungry Jacks, thanks for a...

Always the best HJ's on the Gold Coast. I come here twice a month on average and it's always hot and fresh. Other stores give you stale, cold chips and microwaved burgers that were made an hour before. This store always tastes freshly made. The number one drawcard about this store is the unlimited refills at the postmix machine. This franchisee is operating their store really, really well. Keep the unlimited refill postmix and it will keep customers coming back for years! The cost to you is worth it because it will continue to drive sales from recurring customers like me. Thank you to you and your wonderful staff here! There is a blonde manager in her early 20s who is always very professional. I overheard her say to her team members "Work faster please guys" - The way she said it was with a fair-game attitude and wasn't belittling to her team members. She is an asset. Big shoutout to you for the way you run...

I went and ordered at hungry jacks Nerang, I asked for the Jacks fried chicken southern style tenders but instead I got a tiny smoky BBQ tender snack wrap that looked like he took a shit and wrapped it in the wrap and served it 🤬 I wouldn’t even feed this to my worst enemy 🤬 I also ordered a Bacon deluxe meal and the chips where that old and rock hard, he had to make them at like 3pm 🤬 The 2 Bacon deluxe burgers were cold and burnt. The guy who service me was so impatient, and rude. He serviced my drink with his head turned the other way, we got this meal and as we drove off this guy decided to just state at me, I feel so uncomfortable that I will never be ordering food from them again. To the guy who service me please go and learn how to cook and while your there learn how respect a...