Kebab Genie — Restaurant in Gold Coast City

Delivery service is very poor , I waited more than one hour for pickup. The order number was#299471165 for menulog I came for pickup on Saturday 7th of September around 6:30 pm and got delivery around 7:45 pm . I asked the girl several times and she keeps on saying it’s getting ready and in the end she said we don’t have chicken and she even didn’t check the menulog screen ,other three guys were busy . In the end she said next time thinks before you accept the order from here then I replied it’s my first and last experience at your shop I won’t come again here and will tell other delivery boys about restaurant. You can check your footage. I waited there for more than an hour. Restaurant got call from customer or may be from menulog support service .she was...

guilty to say that i come here a bit too often .. after reading the negative and low rating reviews, i was surprised as i’ve never had a bad experience here. they do the best dim sims, along with their snack packs & kebabs. the staff are so friendly and considerate, there’s a lady there (not sure her name but has coloured hair) but she is so lovely and has great customer service skills and should be recognised for her amazing efforts. great food, great quality, clean place, food customer service, fast service as well. 10/10 will continue to come back every time. no kebab place...

Every single time I go there, they’re insanely rude to the delivery drivers. They just stand around yapping to each other for 30 damn minutes or more instead of making the food or handing out ready orders. Today I finally asked why the hell they keep doing this — wasting everyone’s time — and instead of giving a straight answer or even pretending to apologize, the guy has the nerve to tell me, “If you don’t like to wait, don’t come next time.” Are you kidding me? That’s beyond ridiculous. No respect, no professionalism, just pure rudeness....