Bramble Bay Bowls Club — Restaurant in Greater Brisbane

Attended today for a family lunch. The food was average. The customer service was terrible. The only reason it's worth the 1 star is because of the young girl with brown hair that was serving the food and taking the orders she did not stop running around, never said no when instructed a task and was really polite when dealing with customers. As for the older lady with the blonde bob who I'm assuming is the manager/leader of the team, her customer service skills where disgusting. My nanna asked for the gravy on the side for her meal and it came out all over her meal to which she said to this woman I asked for the gravy on the side and her response was 'sorry about that' then walked away. There was another moment when the young girl i mentioned before was serving customers and this lady was getting up her for not taking the food to tables quick enough. I could go on as there were quite a few encounters where she was rude to fellow staff. It was honestly so disgusting to watch and I would like to give credit to the fellow staff for tolerating and working with...

This was my first time visiting this bowls club and I must say that Kerry the older lady bartender was the rudest person I have come across in a long time. She started with get your hat off. I said ok then I tried to break the ice by saying you have three greens. She replied with what! No we have two greens and a pro green. Sorry Kerry but two plus one is three. I will say the only highlight that the nine of us had was the food was really good. Once we all ordered food we walked back over to get a few drinks and the young lady was quite nice but once again Kerry was not interested in serving us until I had to ask her if she was serving as well as the younger lady? Then she proceeded to pour me the wrong beer. Kerry if you don’t like your job and can’t be nice to paying customers maybe it’s time for a new job? Bing in hospitality means you have to...

Can’t thank Nat and her BBBC team enough. We recently booked the outdoor space for a big Irish wake for our dearly loved Mother, Maureen. They were so kind and helpful from the initial booking and planning stages right through to their help and hospitality on the day. Nat was with us all the way and let us decorate and organise the space exactly as we wanted, and ensured we were supported and happy throughout the entire process. We had a wonderful send off for Maureen, the food and drink flowed, and they even allowed Maureen’s husband Jordie to take over the stage and sing all her favourite Irish songs. It was a perfect send off and we all agreed she would have loved it. Thanks Nat and co for everything...