Longhorn Smokehouse — Restaurant in Hobart

The driest, frankly worst "pork ribs" I've ever eaten anywhere- definitely NOT smoked in any way. Pre-cooked/boiled or something other than smoked, white, bland dry pork meat you had to forcibly saw off the bones with no flavour or colour to the meat. Just bland white. I strongly feel these alleged pork ribs were bulk pre-cooked at another time and mildly reheated for serving. Which brings me to the next sad point. A strange red sauce which was not pre-warmed but stone cold out of a fridge had been poured over the top of the tepidly warm ribs, and this cold sauce then took the remaining heat out of them and the entire $50 "rack" (they were sawn apart into single ribs and meat between each rib was visibly missing during the sawing process in the kitchen- to be used in another dish to save a buck perhaps?) was very poor presentation, tough and cold. Strange sesame seeds were sprinkled over each solitary rib with bare amounts of this weird red cold sauce dripped over things, which I can only describe as basic tomato sauce mixed with vinegar to thin it out. Definitely the furthest thing from "sticky BBQ pork ribs" I've ever encountered. The wait staff were frankly rude. I asked if there was beer on tap, and they had no taps in the entire restaurant. The waiter then smugly remarked to me "Don't worry, I know what you'd like mate... You look like an "expresso" martini man!” when I questioned where the tap beer was. It was rude and insulting. We then waited about 45 or 50 minutes for a waiter to come near us again and tried to get their attention but they ignored us the entire time, preferencing the larger tables where they could keep upselling expensive cocktails. During our exasperating wait to hail staff, we heard about 3 glasses being dropped in the kitchen. I ordered a beer from the drinks menu which was marked as "USA Imported" and I felt this justified the 13 dollar pricetag because it would be a real authentic American beer. The waiter bought the can put and left me to pour it. Unfortunately for them, I read the can and it was made in Australia on the side, in a carlton united brewery. So another fake "American" smoke and mirrors act on the menu that was overpriced and misrepresented. The rude, aloof staff attitudes combined with the fake "American" on-trend wannabe vibe and associated high prices, the worst pork ribs I've eaten anywhere in the world (And I've travelled to Alabama, Louisiana and NYC among other US areas and tasted the real deal) leads me to believe this is some sort of fake Wrest Point casino concoction which was built to cash in on a food trend and not a single person in that kitchen had ever travelled outside Tasmania or maybe Australia to experience or research what properly made, smoked ribs were supposed to taste like. They are not "tapas" and cut into little finger food. They do not get cold tomato sauce poured on them with sesame seeds. You don't misrepresent Australian canned CUB beer as "American imported". I was not the only one trying to complain either. There were about 3 other couples standing in line trying to complain about their meals and the wait staff were ignoring all of us near the entrance. I'd think this was like the McDonald's of bad smokehouse chain restaurants based on the preheated food and indifferent staff. I can't see how it will survive for very long if this is what it is. Flashy decor, expensive prices and the worst restaurant service and food I've actually ever experienced in Hobart or anywhere in the world. This place takes the dubious honour of number 1 on my list of worst dining experiences in the entirety of my adult life. It beats out some other very, very average places to claim that title. It was a shameful demonstration of everything you don't do in hospitality. Especially right now when mortgage rates and living costs are rocketing upwards, people need to feel like what they buy or pay to eat is worth their money and they need to be happy to spend premium money on a premium meal or you won't survive. As another reviewer here said, go back to the...

Where do I begin… This was not a great experience at all. Our servers name was Erica, we dined on June 17/23 and her name badge said she was a supervisor. She did not tell us any of the specials, what the catch of the day was, what the cut of the day was...we had to ask for both. When she took our order and the food came, the servers had no idea who ordered what food, and plates were getting passed around everywhere which made for a very uncomfortable experience when you had seven people dining. The food was all right, nothing amazing to write home about for the price, but it wasn't bad either. We did ask for water to be refilled on three separate occasions and not once were we offered a refill on our drinks of wine or beer we had to ask for those ourselves as well. At the end of the night when we went to pay the bill, there was a couple in front of us who were trying to settle up an issue which meant we had to wait almost 10 minutes. By the time they were done, it was our turn. We realized that our bill had been accidentally placed on their room tab. So the restaurant was having to difficulty re-creating our bill so that we could pay it . We kept asking if they could only just put through a charge on the terminal for $672 which was the cost of our bill and sort the rest out later and we were told that was not possible. We were asked to follow the supervisor to the front lobby so they could help resolve it to which I refused. We ended up waiting close to half an hour for them to figure out a way for us to pay our bill. For almost $700 dinner and then to feel like I was begging to give them my money, left a very bad taste in our mouths. But the worst part, Erica, the supervisor, repeatedly through an employee under the bus. I will not say this employee's name because it was incredibly unprofessional of Erica to do so. But she wanted to make sure that we were all aware that it was a new, in training employee that caused this issue. At the end I looked at her and told her that what she was doing, was mean unfair, and not professional. An issue like this is a team issue and no need to call out any specific person. We were not even offered a drink or coffee while we waited to give them our money. Nor was anything removed from our bill. When I asked for a copy of my receipt, I was told they were trying to figure out how to print a copy to which I finally just took the receipt that they were holding and left the restaurant with that. So long story short over priced inadequate service and would not recommend. Erica should NOT Be...

IF YOU LOVE TO TAKE YOUR TIME ENJOYING WINE AND FOOD. DO NOT COME HERE!!

My friends, my partner and I (table of 4) came in for a farewell dinner on the 24th of June. Everything was fine until Andrew (apparently the supervisor) came to our table to take order.

We ordered broccolini and octopus for entree and 3 steaks plus 1 lamb ribs for mains.

My partner usually likes a good red wine to enjoy with his steak so I asked Andrew if I could try tasting 2 different types of Pinot Noir for my partner and he said that they don't do it there and that he could give me recommendations. At this stage I was shocked, I had to ask again that they wouldn't let me try a wine before I buy a glass. He stated yes and he could give me recommendations as if I knew nothing about wine. So I said I know what I like but it was fine and my partner didn't want to have wine anymore.

At this stage, I was feeling quite uncomfortable but decided to give them a chance.

Entrees came out and as we were about have the second bite of our entree, the waitress came out and asked if we were ready for mains. I had to confirm again about her question as we just started our entree. She explained that steak would take time to cook (to give you a bit context, we ordered 2 rare steaks and 1 medium rare steak not 3 well done) so I stated that they could start preparing at that point.

10 minutes later when we were half way through our entree they brough the mains out. I was speechless because i hadn't even finished my wine for entree yet. Let alone, the waitress literally dropped my main on the edge of the table with 1/3 of the plate sticking out of the table without even being bothered to fix it, she walked off.

When we got to our mains, the mains were cold. 4 sauces came out with the 3 steaks 2 of them were eatable. But we understand sauces are subjectives however the ones that we could eat were standard. Nothing was special through out the whole dinner. The lamb was way too fatty for the price we paid and for how they indentify themselves as a restaurant.

The atmosphere looked alright. I could see they tried to present themselves as a fine dining restaurant but they proved otherwise. For how the space looks, it has so much potential but the service definitely is a disgrace to...