I had not pleasant experience. Because I knew I had redeemable fly buyer point which I was going to use in the service desk, I asked the staff there with my items from Coles.
I used the point before in Coles at Glenorchy. So I knew how it works as far as I had my physical card with me.
Apparently, staff in Sandy Bay store wasn't sure how to make it redeem. They said it might take about upto 24 hours until I would get my pin number, which was thou the app said it would take upto 30mins.
Whoever would be want to get bothered to use if it'd take about 24 hours if I already picked up my products?
I said them I knew how to redeem kindly to the register and asked them to click the button of pay as eftpos. And it did work.
The point is, I told them kindly it worked like that as I used it before in Glenorchy. But, they were so arrogantly saying that it's depending on the store which didn't make sense AT ALL. I headed off after saying nicely bye them because I knew they wouldn't say sorry or at least friendly but rude.
Please, this is irritating. Don't treat...
Ā Ā Ā Read moreAbsolutely terrible experience, products in aisles are all over the place. Every aisle had products dumped in placed that shouldnāt have been there, no attention to detail, empty boxes everywhere, meat all over the place. The shelves looked dirty. I originally thought they must be very short staffed, however there were 4 staff that I noticed in the aisles, 2 were talking on their phones and another 2 were just standing around talking with a trolley blocking the aisle, while occasionally picking up an empty box. The worst Coles store Iāve seen in Australia. An absolute embarrassment to Coles and Hobart. We wonāt be shopping at Coles while weāre here. As Iām writing this, Iām wondering if itās even worth it, do these reviews get read by Management? Is there Management in this store, certainly didnāt...
Ā Ā Ā Read moreI was there for the deli section today and worst racism experience Iāve faced from the employee who worked the weekend shift āXAVIERā. I waited for 10 mints while he kept serving the customers who were there after me (4 people) even after making eye contact and didnāt even acknowledge me. When I confronted and asked politely he said Iāll get to you soon! And even the customer he was serving acknowledged oh so sorry she was here before us but we thought she was waiting for something. And I asked for the supervisor, another employee showed up saying the manager will be here at 4pm only Iāll inform him as he has other complaints against this person. Itās a shame after 3 years Iāve been going to this store , one rotten employee - XAVIER was good enough to ruin the whole name of COLES! Shame on you for...
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