Absolutely disgusting service. The online ordering was clunky but workable, once it took the funds from my credit card the order was not what I had selected. I tried calling multiple times and the store just never picked up the call. I eventually called from a different number only to be met with severe hostility from the store Manager, I asked for the simple change in sides and she was so rude she just hung up on me. The kind gentleman who delivered our order had no idea what had gone on. I tipped him generously as he was fantastic. The rude Manager at the Howrah store I would not trust to run a raffle let alone a store, shame on you Pizza Hut, you need to revisit who you hire to manage...
Ā Ā Ā Read moreI'm not sure if I ordered wrong on the app or not?, The app is very confusing, if you select bbq chicken it then tells you, you have to pay to add the toppings, like chicken cheese, BBQ sauce etc? I tried calling to confirm this, nobody answered the phone, I thought it would come with all the bbq chicken ingredients standard? Anyway the topping was too thick, is this because it was doubled up because of the confusing app? I dont know? but my family had a bite each and then the whole pizza went in the bin, it was so gluggy it wasn't...
Ā Ā Ā Read moreAbsolutely dreadful service &pizza,1st timers NEVER again pizza&garlic bread delivered uncooked absolutely disgusting ,replacement pizza cold on delivery (not that I wanted one),Check ridiculous refund &return policy, is pretty much the case they can send out such rubbish & offer no Customer care just plain rudeness when you complain Disgusting all around service ,food,if you take care of what goes in your mouth Pizza Hut Howrah is OFF...
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