Subway — Restaurant in Hobart

Went in yesterday with my younger sister who was in school uniform to meet my older brother who was ordering and my sister and i needed to use the toilet and as i go to walk in with her the girl working at the time yells out in the rudest tone “NO SMOKING, ILL BE CHECKING” with authority and as i was in there my brother told her we don’t smoke and that we are his sisters, and she apologised to him and said it was because i was in full black and wearing a duffle bag which is used to carry my school books and i was in full black because i was keeping warm. She had brown hair and was short and looked between 18-21ish. There was an incident with girls wearing full black and duffels smoking in there, I just needed to use the toilet and she was yelling at me as i’m minding my own business. Not an apology nothing, so unprofessional never going...

Three staff were working, none seemed to know how to do their jobs. Seemed to be incapable of managing orders even when it was not busy. Couldn’t redeem a simple offer for a free cookie and drink I had on my app. Straight up told me “you can’t use this code” when we clearly could. The subway was made poorly, putting minimal toppings on. The staff seemed more interested in a gossip session than good customer service. Worse subway experience I’ve ever had coming from someone who often eats from subway from Hobart city or north Hobart where it is often more busy but better and...

The server Grace who was working on Thursday need a reality check or something, the service I got from her is probably one of the worst experiences of my life! the attitude and the looks she was giving were extremely unprofessional, and intimidating, my friends questioned if I knew her to which I didn’t but still doesn’t explain the behaviour or excuse it, I myself was not rude towards at all while I was ordering, I can understand hating her job but get over yourself! Train your staff and maybe show them how to show...