Heng Ong's Malaysian Cuisine — Restaurant in Joondalup

3.75 stars Venue: Plenty of free carparks. Small shop with Chinese style decorations. Causal setting. Indoors or outdoors dining. TV broadcasts Chinese songs as background music. Slippery floor --- 6.9/10 Service: Shortage of manpower. Need to ring the bell at the front desk for order and pay. All utensils, water, serveitte / tissues, and toothpicks are available at the self-service counter beside the front desk. Food served fast. --- 6.3/10 F&B: Bilingual menu. Malaysian style food only. No Malaysian beverages. Normal presentation. Good portion. Good Prices. Penang Fried Kway Teow with Pork Lard, $18.5: There were 3 prawns, a good portion of Chinese sausage (lap Cheong), fishcake slices, egg, bean sprouts, and spring onions. --- 7.4/10 Hainanese Chicken Rice, $17: 2 chicken leg with bone on, served with chicken soup and rice. The rice with fried shallot was full of fragrance. Chicken was not bad. --- 7.4/10 Curry Laksa Noodles, $18.5: very good portion. There are 3 prawns, tofu puffs, fishballs, fishcakes, 3 pork slices, long beans, half hard-boiled egg, and bean sprouts. Mixed noodles. Very spicy laksa soup. --- 7.7/10 Penang Prawn Noodles Soup, $18.5: There were 2 prawns, BBQ Pork, half hard-boiled egg, fishcake slices, fishballs, and Chinese vegetables (Choy sum). Mixed noodles. Soup was lacking prawn flavor. BBQ pork was...

Unfortunately the food was way below my expectations. We ordered roti canai with chicken curry $18, the taste of curry chicken was nice but full of small broken bone pieces at the bottom of the curry which ruin the taste and the roti was the frozen type (just heat up upon order). The Hainanese chicken rice $18 was icy cold, my poor son thought it was suppose to be cold so he ate it as he was very hungry. 口水鸡should be cold but Hainanese chicken rice should be hot. They can't even get that right! Radish cake was nice but needs to come with sambal not cut chilli! Service was next level, i lined up at the counter to ask for table availability. When it got to my turn, the lady believed to be the lady boss looked at me and walked away to the kitchen. When she came out to the counter and saw me still lining up she decided to answer a mobile call instead of serving me. After she finished her phone conversation, she looked at me and asked 'what do you want!?'. Is this Karen's Diners? haha..what a customer service! So sad to see a fellow Malaysian restaurant being run at this poor standard, kinda embarrassing! If you want to do a business, first learn customer service follow by building a proper menu. I wouldn't waste my time and money going there again. Good luck to...

Wahhhhhhhhh... oh my goodness me, FINALLY, FINALLY Joondalup has an amazing proper Malaysian cuisine restaurant. If you are craving for your traditional Malaysian / Singaporean food fix, then Heng Ong's is definitely a place you have to try.

And because of the variety of authentic dishes they have on offer, just visiting this place once is not enough BUT fortunately they are open 6 Days a week (except for Thursday) where lunch is served from 11am to 2.30pm and dinner begins from 4.30pm to 8.30pm.

On the weekend you can enjoy their Sat / Sun special of Assam Laksa and Fried Radish Cake and it is really recommended to also try their chef's specials and their noodle dishes too and all priced very reasonably.

For dinner tonight I ordered for takeaway their Wanton BBQ Pork Noodles, Seafood Mee Goreng and their Beef Ho Fun Egg Sauce and finally I can give a restaurant here in Joondalup a 10/10 for taste, authenticity, quantity and price.

Thank you for your service so far and I wish the new owners all the very best and may you have many years of prosperity and good patronage and I look forward to dining at your establishment a lot more times...