KFC Maryborough QLD — Restaurant in Maryborough

I dont normally complain about much but I visited KFC Maryborough 2/12/2024 @ 8:10pm. I ordered a Giant feast and an extra 5 Tender (which I didn't receive) as I don't live in Maryborough I didn't check my order until I arrived home well after 9pm (which is there closing time) when I noticed that the 5 tenders were missing as it was after hours I waited to call today 3/12/2024. @ approximately 12 lunchtime.. Just to be told that there was nothing they would do or compensate for the missing tenders, I supposedly was talking to the manager (whos name is specifically identifiable) so she wouldn't give her name. I politely told her that I personally felt that because they wouldn't reimburse or provide me with the missing 5 tender which I paid $7.45, I told her the that was infact stealing (because they took the money for a product that I didn't receive) and that it was unexceptionable behaviour (she refused to accept that the store didn't steal my money and that its the policy of that store (& maybe other store) to NOT reimburse/compensate for the stores mistakes and basically called me a liar and that the policy was in place because they have been scammed multiple times in the past so that I must be a scammer too which I felt is extremely RUDE & DISRESPECTFUL to say the least! If I could of given this store a ZERO star review I would've..

I know $7.45 isnt a lot of money but we're currently in the midst of a cost of living crisis and to make matters worse we have a multi million dollar corporation KFC Maryborough, ripping off the little Aussie battler as well...

Shame on KFC Maryborough for hiring such disrespectful rude management calling its patrons liars theifs and scammers

I personally will never visit that store again!!!!!! As they can't be trusted with being honest about the mistakes they make with customers orders.

Will update as I will be making an official complaint even though the said manager tried to discourage me from contacting the complaints department of the head office (hence the reason for not giving her name as she doesn't want to receive the backlash of her...

Six months ago I've had drive through service and with a pack of 10 wicked wings and it was so dry and even my cat wouldn't eat it and it's overcooked and six months later on the 7/1/23 and thought I'll give it another try and have it for drive through again and this time I'm more disappointed than other time. The same wicked wings but was undercooked and still cold inside the chicken wings and the crumbed on the chickens are still soft not crunchy and full of greaze and the chicken tasted very old I've worked in hospitality as a chef all my life and it's the worst KFC I've ever experienced in Maryborough and as I've travelled all over Queensland and NSW and this franchise is the worst of the all, your food supervisor or the manager needs to upgrade themselves and knowing the knowledge of better safety regulations of cooking in processing and will never ever go back Maryborough KFC ever again and there's no point for me to go back and coz in and out of the town is 100km I've to travel every time, good luck and I'm sure you can make food tastes better rather than...

Everytime without fail they ruin the order in one way or another, if the meal isn't different to what we ordered then it's that the food doesn't taste right, and for the price KFC charges? You'd bloody well expect to get a well made meal. The staff (besides one or 2 members ehos names I don't know) ALWAYS have poor expressions, you're in customer service, do the part. They always act like they're sick of you and just want you out of their face. Not to mention yesterday we tried calling them up 5 times! Line wasn't working, wouldn't even ring after the first time because they literally gave us the wrong burger and because of it sent my partner into a snapping point as he was struggling with life enough as it is, so we called back today to be called liars by the managers. Not even heard out, the absolute irritation and Sass in their voices was completely unnecessary and unprofessional. We've made a complaint to higher up people because clearly the reviews don't bother this store. 3.5 star rating is pathetic, do better KFC...