Pros: restaurant has lovey Decor, muscles entree and 1/3 of the steaks were cooked really well. Desert was really good, especially the sticky date.
Cons: sadly almost everything else.
From the get go not sure if the hotel hired new staff, which I’m all ok for. Even though the staff members were maybe new, I rarely comment about the waitstaff as it always could be an off night, but our food would have been taken away if we didn’t say anything, even though we had close to half the plate left on multiple dishes. If its a busy night fair enough, but there were maybe 14 people at the most at a place that could sit maybe 40-45.
Simple etiquette as well as we had one request to see if we could change one of the fries to just standard roast potatoes, letting her know if we couldn’t thats fine just let us know, instead of coming back to us to let us know they couldn’t, no one let us know and dishes were served without even acknowledging after we reminded the waiter, just a simple, “Oh, must have missed it” then she walked off.
Waiter who helped us was wearing a Jurassic Park tee and ripped jeans? While another who served us drinks had a marvel hoodie? Again maybe the restaurant were using their casual staff, but this is a Friday night and very odd that they are wearing more casual garments even compared to the guests.
From there the rest of the food apart from the 2 stated above was really below par. Salmon I’m pretty sure are just the store bought smoked salmon, no gin flavor, mushrooms were somehow hot yet cold, and had cheese on top that just fell off once we started cutting into them. Mains were subpar at best as well. Pork was dry and skin was plastic hard and inedible. 2/3 of the remaining steaks were over cooked. Fully brown even though we asked for 1 medium rare and the other medium. The lamb shoulder was two chunks of lamb? Almost done in a pulled pork type of way. One chunk was nice and moist but the other dry where i had to use the steak sauce to finish the other half.
Would say I’d be back but theres either better atmosphere or better food elsewhere literally 5-10...
Read moreEnjoyed a High Tea at the Hyatt at Caribbean Park today with friends. We all loved the decor, the generous table spacing and the ambiance of the restaurant and immediately noted the stylish cutlery and dinner ware. It felt good from the get-go! The food was delicious and there was plenty of it, too. We did our very best to devour everything, in amongst the chat and laughter. Every morsel was delicious and interesting, some might say fancy, and we loved the varied menu that was offered. The bottomless drinks were fantastic and we all enjoyed, coffees, teas and fruit juices. If you’re after alcohol however, that’s an extra cost, but none of us needed alcohol for this fun birthday celebration. Finally, the friendly service and care shown to us was exceptional! Nothing was a nuisance and our every request was dealt with immediately and with such grace by our gorgeous and warm server, Salony! Believe us, we’ve been to quite a few high teas hosted by the top Melbourne establishments and this level of service is certainly not always forthcoming. So bravo, Hyatt! Your food, atmosphere and the overall level of service, from the front desk person to each service person throughout the restaurant greeting and farewelling us all so amiably, and particularly by our Salony, it was exceptional! We highly recommend this venue for your next High Tea. Forget the chore of driving to Melbourne, the crazy parking fees- here at Hyatt Caribbean Park the parking is easy and free- and the hit and miss service. Come and enjoy the Hyatt High Tea; we will again, definitely! Thanks for helping to make this birthday celebration...
Read moreWe are so disappointed! We were a group of 6....our average spend was $140 per couple, I ordered fish of day...Barramundi!..yum! What I got was a dish with what looked & tasted like baked beans, a piece of fish that looked & tasted like steaned fish with a blob of some whitish stuff that had a mild taste of something I couldn't identify!!!.....for that I paid $39! I ate it because that's what you do, but it was absolutely tasteless.....hospital quality!. For dessert I ordered the Panna Cotta, came with rhubarb I was told...yum, love rhubarb! What I got was a tiny little mould of, what I think was supposed to be vanilla Panna Cotta, with 4-5 little tasteless balls ( think they were supposed to be orange juice) & then the rhubarb.... .3 of us ordered this dessert & when it arrived we all laughed.. .the "rhubarb" was 1 piece about the size of the first knuckle on a childs little finger!!!! I'm sorry to be so scathing here but we were all very disappointed, certainly not 5 star food which is what we were expecting from your establishment. We will be passing on our impressions & advice....such a shame because the venue is beautiful & the staff were very pleasant....just the food was a...
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