Big Brother Pizza & Kebab - Bundoora — Restaurant in Melbourne

4th time at this date and I am a long term customer for a restaurant that has great food, just ultimately lacks in customer service and poor delivery choices. When a business uses a sub-contractor and that sub-contractor fails to the end user (customer), who's fault it is? Continually I have have ordered through Menu Log with this restaurant (because they chose the delivery service for their own company), even tonight, every time I get ordered short delivery items. I got my pizza but no chocolate mousses that I ordered. Driver (sub-contractor) says that's all I got to deliver. As the "end user" / "customer" I ring the store direct. The Manager (Sasche or similar) informs me (after me going off for 15mins) that he agrees he obviously forgot it to give it to the driver. Yet he then on the defensive blamed the MenuLog / Driver and told me I have to go through MenuLog to get a resolution. Basically saying from their point of view, it's clearly not the restauraunts fault, however they hired a sub-contractor delivery company to provide the serice, which isn't performing and it it's all the the sub-contractor company's fault. Handballing a cost issue isnt the customers fault - look after your strong and continuous customer base. Why should this be made to be my fault (being the customer?). Why should I sit there with no food for no reason. Why should I have had to request my full order and feel like the bad guy, when they basically were saying it's my fault and refunds they can't do. I'm sure other customers have had the same issues, I would love to hear...

First off, this place has no meal deals, family deals or specials, 🤯. The only deal they have is a $5.90 add on to any pizza which includes a 1.25 drink and garlic bread, and what they claim is a free garlic bread, which makes the 1.25 drink worth $5.90 🤯🤯. It's a pizza shop, not a van on the side of the road.

Now let's get to the pizzas, the base was crispy and fresh, the jalapeño chicken pizzas looked awesome when I popped the top on the box. The chicken was a bit dry but not noticeable with all the sauce and other toppings. Jalapeño's had flavour but were low on spice.

The lamb pizza, I believe they used the left over kebab meat. It was on ok pizza but was certainly nothing special, and for the price of $15 for a small amd $21 for a large I believe they are a bit over priced.

The shop sells a large range of foods including pizza, kebab burgers, parmigiana's and wings. Good selection of Connoisseur icecreams and drinks.

Two out side dinning tables, located in a bitbof a dive area, it dark amd quiet. The man was nice enough to bring us the pizzas outside where we were waiting.

I consider this to be a 3.5 ☆ pizza shop. They are not a bad pizza, just not the best...

I watched a female worker, seemingly working alone, scroll her phone for an entire five minutes on a Monday night a few weeks ago. My frustration quickly turned to disgust when she literally picked each nostril of her nose once, with the same deeply inserted digit. The intensity of her facial expression during each deep-picking indicated that she may have experienced a mild orgasm as she scraped the snot from the walls of her olfactory orifice. I was so hungry that I hesitated walking out immediately for a split second, but I had no choice but to head straight for the exit. Of course the Monday night nose-picker didn't even see me walk out. I can only imagine what hidden extras are included in the meals here. I will never eat from this restaurant on a night when this particular...