Extremely bad customer service I experienced when I picked up my pizza for lunch around 12pm today!
Got served by a young Indian guy with glasses, when I went to pick up my order, got it practically thrown at me and told to âstay behind the barrierâ I said you should have a CLEAR sign saying that then.. He doesnât say anything but points to the floor and then when I said you need a clearer sign, no one looks at the floor when walking in. He just throws his hands up in the air and walks off! Extremely rude. Never experienced such bad customer service in my life..
Should not even have to pay for such a bad experience.. guess canât really expect much from Dominos right?! đ¤ˇđťââď¸
Doesnât even...
   Read moreWould not recommend. Noticed they were offering 4 dollar pizzas, so placed an order by phone and was told it would be ready in 10-20 minutes. Came to the store to pickup 25 minutes later and was told that pizza was still in the oven (by a guy with black curly hair). Waited for 5 minutes, then asked again, and was told by a different worker (Jasmine) that it was still being made. Waited 5 more minutes and was told that they didn't have my order at all, even though I repeatedly told them my order was not on the screen, workers told me 3 different things. Wasted my time, didn't even get a pizza. Extremely...
   Read moreInitially ordered a pizza via the Dandenong store at around 9PM. After about an hour we had no update on our order status and it was well and truly past the ETA mentioned on the app. We tried calling the store for a whole hour and no one picked up the phone. Very frustrating to say the least. Called Thomas at the Endeavour hills Dominoes, and explained our situation with him, though my address was out of his jurisdiction, he was happy to prepare the order at his store and drop it to me on his way home.
This bloke deserves a pay rise and promotion.
Thanks...
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