I visited the cafe mid week. I arrived at 3.45pm and there were no customers in there. They had put a few chairs on the table which prompted me to ask if they were closing as on the website it said they closed at 5pm. The surly teenager said that 5pm was when the staff left, not sure what that is supposed to mean. Went to order a coffee and was told the machine was broken. I suspect they had cleaned the machine and didnt want to use it again, so just told everyone it was broken as I walked past the next morning after opening and it was miraculously working fine. I ordered some milkshakes and a cake and the lady serving was so unbothered and surly. As I sat down with my husband and kids, people were constantly coming in asking for take away coffees and being fed the line that the machine was broken. The staff member was putting chairs up all around me and then asked if I minded if they tidied up, thinking they meant they were going to do a bit of sweeping with a broom. For the next 10 minutes they had the vacuum at full blast vacuuming all around my feet and the store. We had to shout to hear over it, it was mind blowing that they thought this was OK. We didnt finish our food and drink and got out of there. The two young girls working there were in their own bubble, clearly just wanted to go home and couldn't care less about customer service. It was almost like a scene from a comedy sketch (think Fawlty Towers). In addition to that experience, there food is overpriced, completely over processed, to the point that everything just tastes sweet with no flavour and not definitely not...
   Read moreI don't normally write reviews, but what happened to me at Ferguson Plarreâs Bakehouse was less of a dining experience and more of a traumatic event. If food is love, this place is a bitter divorce followed by identity theft. I ordered a meat pie. It arrived lukewarm, trembling, and visibly ashamed of itself. The filling tasted like a blend of mystery meat, salt, and existential dread. The crust was the texture of drywallâflaky in the way old paint flakes off haunted house walls. I bit into it and felt like I owed my teeth an apology. Desperate for salvation, I tried a caramel slice. What I received was a cold, rubbery slab with all the charm of expired glue. I donât know how they managed to remove every trace of actual caramel flavor, but it was an achievement in reverse culinary science. Even the flies hovering near it seemed disinterested. The service? Imagine being helped by someone who looked like they just read your obituary. I asked if something was nut-free, and the employee just shrugged, like it was a philosophical question. To sum it up: I left with a stomachache, a broken spirit, and a hole in my wallet. The only thing that rose in this bakehouse was my regret. Avoid it like a...
   Read moreFerguson Plarre in Blackburn North Square is a haven for coffee enthusiasts like myself. This charming cafe not only serves exceptional coffee but also provides a level of service that is truly commendable.
The moment you step inside, you are greeted by the inviting aroma of freshly brewed coffee. The baristas at Ferguson Plarre are true artisans, crafting each cup with precision and care. Whether you prefer a classic cappuccino, a velvety latte, or a strong espresso, they have you covered. The coffee here is rich, smooth, and perfectly balanced, making every sip a delight for the senses.
In addition to their outstanding coffee and service, Ferguson Plarre also offers a mouthwatering selection of pastries and snacks. Their freshly baked treats are the perfect accompaniment to your coffee, with options ranging from flaky croissants to decadent cakes. Each bite is a little piece of heaven, and you'll find yourself coming...
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