Grill'd Burgers - Doncaster — Restaurant in Melbourne

At approx 7.30pm I joined the queue at Grilled in Westfield and was politely served by a young lady who I believe her name was Jen. She asked my name and took my order no 24 including a corona beer and I paid. At this point the young guy Jack serving on the next queue to her interfered at the same time he had other people in his queue. He called me Boss in a cocky tone and after the second time I asked him to refrain from this as he already had my name on the order number 24. Whilst initially waiting to be served I observed he was overly chatty and somewhat over the top to two young girls. His behaviour was in your face and unsettling seemed to want to over impress rather than just provide polite service. Normally I would walk away, but in this instant I believe he would benefit from some basic people skills training. Regular...

I remember when Grill'd first arrived. It was expensive, but was a lot nicer than things like McDonald's and KFC.

Now Grill'd is expensive, but also trash.

I ordered a chicken burger with an extra fillet. It cost almost 30 dollars just for the burger. It was not good. Two shriveled up, dry pieces of chicken with a tiny bit of mayo and a pathetic limp piece of lettuce between two bland buns. Gross.

The chips weren't even fully cooked. They weren't just soggy from the delivery. They were soggy because they were half cooked. Lucky I was at home so I could finish cooking then myself.

Had a sample of the kids beef burgers. It's really obvious that the quality of the meat in the patties has been downgraded. It's starting to taste more like sausage than beef mince.

0/10 do not recommend. There are much better options...

Staff who clearly doesn't want to work at this place!

Wait time - it was unusually long so when I went to check up on it, it was sitting there. The burger was cold and the chips soggy. I was sitting right in front of where the order comes out and didn't hear. And it wasnt busy at all. You'd expect the staff would call you again or try to make eye contact but no.

There were about 4 staff and when I went to ask for another napkin, I had to scream my lungs out and the dude who clearly heard me didn't even turn around. I had to go to the other end and get the cooker to get me a napkin. You shouldn't hire people who you don't want to work. How do you not man the counter and don't turn around for a customer? This is the worst experience I had in awhile and would not recommend grilld...