This establishment has deteriorated in it's service recently. I have coming to this coffee shop for years, the service has become horrible.

They used to have loyalty cards for the regular customers, 8th coffee free. Last year they removed that, then service changed.

I visit here 3-4 times a week, today I came in for my breakfast, drink & coffee. I ordered & paid for another coffee at 9.30, no other customers waiting, 9.55am still waiting for my additional coffee. Meanwhile, coffees were made for all the walk bys that wanted a coffee, whilst I waited at the table. I asked for a refund and left.

There is too many other coffee places in the Centre. My $20-$40 can now go to Degani or one of the other places.

Priority needs to be given to customers as THEY come, not randomly pick who to serve and who waits. They need to learn serve by time, not who they choose.

Sadly I won't be back.