Disappointing. Gyros were very average. Chips were so over cooked they were just awful. No toilets for patrons who are dining in. Terrible service. My 5yr old politely asked at the counter for a cup of water because she had the hiccups and was told they don’t have cups yet they had a mountain of cups all sitting on the front counter. Obviously the response my daughter got was about the dollar. At the end of the day, a child just asked for water and you turned your back on her as though we live in a 3rd world war country. Very poor service. Disgusting that you couldn’t just give her a cup of water especially after we’ve just spent $70 on food. I would never go there again.
In response to your reply. Firstly, my review is 100% honest. Your food was in my view very average and definitely the chips were worst than supermarket chips. They were so over cooked and burnt orange in colour. Secondly, don’t you be dishonest by saying that I personally came up and asked for a cup of water for my daughter. My daughter solely went to the counter on her own and politely asked you. You have clearly written that in your response to try and make the customer look bad when you know and God knows my daughter solely came to you herself. The mountain of clear plastic cups on the front counter close to the window was certainly visible….hence why I suggested for my daughter to ask you for a cup. There is a tap located directly behind where you were serving. It really should not have have...
Read moreCalled to place an order so I could pick it up when I got there around 1:45pm. Music was LOUD in the background of the shop, he kept saying I can’t hear you. I placed the order and said I’d be there shortly. Got there and he hadn’t taken my order, music was still very loud when walking in and there was only 2 people sitting down eating. I asked for fresh cut meat and was told we cook, cut and put in here (here being some sort of keep warm meat container), we don’t cut and put it straight on I was told. If I wanted keep warm gyros I’d make one at the start of the week and heat it up as i go, I came because I wanted fresh cut gyros. Food was seasoned well but service was average at best especially considering they weren’t busy. I took the order hoping it would be fine but you can tell when the meats been there for a little, it wasn’t bad, but wasnt fresh cut them and there.
I went back after trying and they re-made it, the re made one was really r e a l l y good, but it was a bit of a mission to get it. Overall if you come when they’re cutting / busy it’s probably worth it but otherwise I’d...
Read moreI can’t believe I gave my money to this place, when molon labe opened I was ecstatic that Preston had a new souvlaki place right across the road from galaxy. At that time I didn’t realise the owner had no idea what he was doing, I went there after the first week and the gyro was from the day before. Mate, that’s just pathetic, when you’ve just opened you have to keep your customers coming back for more, because I want to see Greek shops like this succeed I came back to give it another chance but I was served the same dry meat from the owner. Mate, where do I begin with him, least energetic person I’ve ever seen own a business, a real unkind person, the guy sits outside smoking all day and seems to be making no money. I would have come every night to eat after playing pool right across the road but why would I, the place is dead. The only reason I wrote this is because after seeing all his spiteful responses it makes me curious to see how and if he will react this time. And don’t dare tell me that dry skata meat...
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