Mustang Palace Nepalese Restaurant — Restaurant in Melbourne

Dinner @Mustang_Palace_Resturant for Nepalese cuisine for the following:

Veg Momo - Nepalese style steamed dumplings filled with sauted vegetables Soft tender dumpling skin with a slightly chewy texture encasing a tasty mild spiced vegetable mix which can be dipped into a spiced tomato chutney and devoured one by one. The chutney has quite a kick if eaten on its own but it partners perfectly with the dumplings. The refreshing mango lassi is there to wash it all down if the chilli gets too much.

Goat Dhido Set (45 min wait time) Traditional Nepalese style millet flour / buckwheat pudding meal with ghee, saag (stir fry green), green salad, yoghurt, timur pickle, and goat curry. Maybe because I was early the wait wasn't that long. Traditionally the buckwheat mound is used by your hands to eat the food so I went that route using the play dough like mound to mould into a flat pancake and then wrap around the food. The buckwheat mixture is tastless on its own but when eaten with the creamy delicious lentils or the mild spiced goat, it's tasty. The lentils are superb, the goat is excellent, I like the pickle, the spinach and the saag vegetable mixture along with the tangy yoghurt. There's lots of variety and delivers on the taste front. A very hearty meal, I got the leftovers as a takeaway. Great service and well looked after.

Returned again for dinner for a naan and Goat Tass - Chitwan style fried goat meat served with puffed rice and mula achar.

The naan is delicious, fresh and warm out of the oven and is useful for mopping up the mula achar, a Nepalese fermented radish pickle. The puffed rice is tasty and like a sponge, so mixing it with the spice blob and having some fried goat adds flavour to the puff. The fried goat is yum, lovely spice mix and tasty and a bit pungent. Leave some naan to mop up the tray and leave it clean. Satisfying dish.

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I’m writing this review to share my deeply unpleasant experience with this restaurant’s service. I ordered food for 20 people for a program on August 30th. The very next day, I fell seriously ill, as did another members of my family. Initially, I didn’t think much of it, but soon after, I found out that several of my friends who attended the party, as well as those who had taken food home, also suffered from food poisoning. This included children and elderly guests, some of whom became severely sick and has to take medication for several days. Many of us had to take time off work to recover from the illness caused by this meal.

When I contacted the restaurant, I learned that the food had been prepared the day before. I explained what had happened, hoping for some understanding or at least an apology but there no apology or sympathy for our situation, but I was also accused of lying to get a refund, which I had only requested after being treated so poorly.

I even wanted to take some of the food for testing, but the restaurant took the remaining dishes before I could. The owner’s demeanor changed completely after retrieving his utensils—he became mean and abusive, which shocked me, especially as a fellow Nepali customer. I had no initial intention of asking for a refund, but after the way I was treated, I felt it was deserved (though unsurprisingly, it was refused). I have also sent them the msgs I received next day from my friends. Anyone can assume how stressful situation it was but the owner would not care about it.

Please be cautious of this kind of service where health and food safety seem to be neglected. The stale food clearly violated food safety guidelines, and I will definitely not be returning ever and neither...

I ordered food from Uber eats, just received. I ordered chatpate. You’re trying to sell a chatpate to Nepalese by mixing it with achaar??! Like seriously how pathetic. Ruined my all appetite and taste of chatpate. If I want your aalu ko achar I will order it as achar I don’t want chatpate to taste like an achaar with sesame seeds. You need to taste your food before you send it out to customers. If you don’t have the certain item or you can’t prepare the item then it’s okay just let the customer know and cancel the order, don’t just send anything rubbish mixture just to send the item. Extremely poor and unprofessional and definitely doesn’t pass the food quality and safety standards. What if I am anaphylactic to certain items that’s included in your achaar??! Can you imagine how wrong is it??! Train your chefs better and educate and meet food...