Oxford Larder — Restaurant in Melbourne

I have always been a supportive patron dining at the Larder for at least 3 times a week for about 9 months until the new manager took over. The staff and the old manager have been providing fantastic service and are super friendly too so there are no complains there. However, on one fine Monday afternoon as I always like to have my chicken wrap with a side of brocollini, I was in shock as I was mocked by the new manager himself for wanting to consider an alternative meal (chicken pie) on that day. I was absolutely stunned by his comment but instead of apologizing in that instant; he proceeds to tell the chef as to why I should choose something else instead of the chicken wrap and salad when that is all I will order anyway. Needless to say after such an experience, they have lost a loyal patron; all it took was a comment that should have been thought of before said. I am utterly...

Hmm, it's been half an hour already and I still feel bad about the way I was treated, I had a Teams call from a workmate and didn't even get the chance to start the talk before the Lady said to me to lower the volume in a rude way, I had to apologise to my workmate and cancel the call. The food isn't bad, but the attitude of the lady is. She didn't even know I'm becoming their new regular, and even our customer service girl (which is the loveliest person I know) acknowledged that. People don't go to a cafe to stay quiet, people go there to chat, the area is already noisy and busy, there's music in the background, why would you bring that up and asking me to be quiet? What's the difference to talk to someone who's physically there with having...

Oxford Larder is one the most magical cafes in Melbourne. The organic and locally sourced food menu is to die for (favorites: Oxford tortilla w/ chorizo, nordic potato waffle w/ salmon, rosemary risotto pie, black rice and kale salad, pumpkin feta spinach fritters...the list goes on!), their drinks/coffees are outstanding (favorites: flat white, almond chai), the cozy and rustic-chic ambiance is 10/10, and the staff go out of their way to make each and every guest feel like family. To Simon, Glen, and the rest of the staff at Oxford Larder, thank you sharing a bit of your magic with the Collingwood neighborhood, your cafe...