Schnitz Werribee — Restaurant in Melbourne

I recently had the pleasure of experiencing the exceptional service provided by Wesley at Schnitz Burger, and I must say it was truly outstanding. From the moment I walked through the door, Wesley greeted me with a warm smile and made me feel instantly welcome.

Wesley's knowledge of the menu was impressive. He took the time to explain the different burger options and recommended some of his personal favorites. His enthusiasm for the food was contagious, and it made me even more excited to try their delicious offerings.

Not only did Wesley provide excellent recommendations, but he also ensured that every aspect of my dining experience was perfect. He paid close attention to detail and made sure my order was exactly as I requested. His attentiveness was remarkable, and it truly made me feel like a valued customer.

Throughout my visit, Wesley continuously checked on me to ensure I had everything I needed. He was efficient, professional, and genuinely cared about my satisfaction. His friendly demeanor and positive attitude created a welcoming atmosphere, making it a pleasure to dine at Schnitz Burger.

What impressed me the most was Wesley's ability to handle multiple tables with ease. Even during busy periods, he remained calm and composed, never compromising on the quality of service. His efficiency and organization skills were truly commendable.

In addition to his exceptional service, Wesley was also incredibly personable. He engaged in friendly conversation, making me feel like more than just a customer. This personal touch is what sets Wesley apart from other service professionals.

Overall, I cannot speak highly enough of Wesley and the outstanding service he provided at Schnitz Burger. His attention to detail, knowledge of the menu, and genuine care for the customer experience made my visit truly memorable. I highly recommend Schnitz Burger, and specifically, requesting Wesley as your server for an exceptional...

I ordered a plain and simple wrap with avocado and as I was eating I noticed a foul taste. At a quick glance I couldn’t see what was causing it and thought it was just a bad tasting avocado or something. But after getting about halfway through the wrap, the taste got worse so I unwrapped it to find rotten lettuce inside. There were some pieces of half brown lettuce which I was willing to pick out and overlook, but as I removed them from the wrap I found completely brown, disintegrating rotten pieces wrapped up inside. It seemed almost deliberately hidden inside the fresh and greener pieces, which is why I struggled to find the source of the taste at first. Needless to say, I felt ill and threw the rest out. Thankfully, I was able to get a refund from Uber Eats but I felt the need to share this experience to make others aware as it’s a massive food safety issue.

In the second photo you can see the difference in colour of the fresher lettuce compared to the rotten pieces. I also believe I ate the majority of the rotten lettuce in the first half of the wrap while trying to figure out why it tasted like slimy seaweedy spinach. Unfortunately, this isn’t the first time I’ve had issues with Schnitz serving old, browning lettuce, but this is definitely the first time I’ve ever been sold something that should not be consumed at all.

It’s now 12hrs later and I’m starting to show signs of food poisoning so...

Small chips come as part of the deal but They will ask you for regular or large chips and charge you extra for regular when you think that regular would come included in the price. They should advise you that regular would cost extra. Very bad practice extremely disappointed

Hey Team thank you for replying. I would definitely continue devouring schnitzel as I like the taste. I understand it has become a common practice to ask about upgrades but if done correctly by advising customers that they would be paying extra for this upgrade, then situation like these could be avoided I hope I made my point clear. Its not about asking the customer about upgrades, its about charging them extra without telling them. I was not asked about small chips at all, i was only asked about regular and large...