Subway Rivergum — Restaurant in Melbourne

The manager was working at the store when I visited in the noon yesterday. I ordered the vegetarian sub with whole meal bread. After ordering it completely, I got busy on a call. He gave me my order and I followed the rhythm. When I looked, I realized that she had made a mistake in the bread. So I called the store just to get their attention. So that lady manager spoke to me very angrily. Instead of admitting his mistake, he told me that you should have told me when I was making your sub. She threatened to complain that he was harassing me repeatedly. He cut the call saying that I don't have time to talk to you, come to the store and meet me. So I left all my work and went to the store. So that tells me that you don't always pay attention to ordering. However, 2 days before this incident, I went to the store and ordered a vegetarian sub. it was mistakenly called spicy mayo by me and put that mayo on the sub on my request. I am a pure vegetarian and don't even eat eggs. I later came to know that there is egg in the mayo, so I said to them, can you please make a new sub for me? I will pay you both subs. He called me at the store and told me about the whole incident today. Yes, I believe I made this mistake, so I paid for both the subs. After 2 days, when there is a mistake in the bread, she is not even willing to listen to my complaint. She repeatedly threatened me to call the police and complain about harassment. I did not vandalize at the store, nor was I talking to her very loudly. But still she was threatening me. Then I left from there. Doesn't the customer also have the right to complain? Yes, I am sure she was doing...

It was my first time I ordered a sub from the mill park outlet. And it was the worst ever experience I had. The lady manager of the store was so rude to me and friend. I ordered a sub as takeaway with wheat bread as I am pure vegetarian but she made my whole sub in Italian herb and cheese bread which contains egg. I came to know when I was on the verge to eat it. As soon as I knew it, I made a call to store for just to let them know that you had a mistake in making my sub in a very polite way but instead of accepting her mistake she said that you didn't had your proper attention while ordering it. She talked with me in an rude way and just ended the call by saying I'm not free to talk with you and if you want then come to store and talk to me. So I left my work and went to store to have a chat with her but even there she talked with me in an angry way and didn't co-operate with me in a well behaved manner. And at last she threatened me that I will call police and will file a case against me for harassing her So by listening this I left the store because I did't want to create a scene over there. I think She didn't know the meaning of harassment and don't know how to treat the customer. I will highly recommend other customer not to visit this store as their is no proper service and 0 customer...

My recent experience at Subway South Morang left me extremely disappointed and frustrated. The most glaring issue was the horrendous quality of the bread they served. It was stale, dry, and tasted like it had been sitting out for days. I couldn't believe that Subway, a well-known sandwich chain, would serve such subpar bread to their customers.

The moment I took a bite, I was greeted with a texture that resembled cardboard. It was tough and lacked the softness and freshness that one expects from a sandwich. It completely ruined the entire meal for me, as no amount of toppings and fillings could mask the fact that I was essentially eating a stale piece of bread.

I also would not look into any 5 stars reviews of this restaurant as the owner was begging me to give it a 5 star review in exchange for free cookies.

Considering the reputation and popularity of Subway, I expected much better. It's disheartening to see a franchise that prides itself on "Eat Fresh" serving such unappetizing and outdated bread. It's clear that the management at Subway South Morang needs to address this issue urgently and ensure that their customers are provided with...