Subway — Restaurant in Melbourne

I have been to many Subway restaurants in my time and I have to say this particular store was AMAZING!!! Let me first start of with saying how clean this store was - it smelt so hygenically clean with all visible areas spotless and clean. The food, well, I was recommended the promo sub 'the ultimate' and shall I say ' outstanding' I have never tasted anything as great as this. Now let me say about the service, no words can explain - INCREDIBLE, AMAZING, BREATHTAKING.. I have NEVER been to a store and have had this type of service.. This woman leaves me SPEECHLESS.. by other reviews, I came to think that this is the same woman, maybe she is the owner, if she is not she needs to be put on a pedistool.. She was woking alone and was not even bothered by the many waiting in line, she served everyone at such a speed, I havent even seen 3/4 people serve and how quickly.. BUT speed aside, and delicious tasting sub aside, her customer service will have me wanting Subway everyday 3 times a day... That's how memorable and great this woman was. Subway please this woman should be the poster woman for Subway. I recieved a service here that only many businesses could only ever dream of giving.. as they don't have this woman.. I had an ultimate sub well that woman made it even...

Train your staff properly: DO NOT handle food and money with gloves on (we value hygiene in Australia) Make sure the change you give to the customer is actually in their hands and not scattered on the counter Make sure you give the customer the order and not just drop it on the counter and run off even though there is no other customer in the shop Don't give me extra ingredients that I didn't ask for, you gave it to me because you carelessly picked it up on your dirty gloves and didn't bother taking it out of my order When you cut it in half, make sure it's actually cut in half, I don't want to have to finish your simple task and tear it in half for you Pay attention and learn how to wrap the order properly, not just let one side dangle outside the wrapper and then get a bag to contain it all in as your compensation for...

Complaint : I went to this store on 19th may 2021 at around 10:50am. The female staff at your English Street Store in Essendon is absolutely unprofessional n shameless .... the lady refused to toast my whole meal wrap n was adamant that she will only grill the the wrap n party n not toast it .... I have always got my wrap toasted first n then after filling it , I got always get it grilled .... when I was leaving without the food ... the staff lady laughed ... what a joker... she was soooo bad n had no customer service skills .... you should watch the cctv video to see the way she was talking to me and swinging the veg patty which made half of the patty drop on the counter .... what a bad attitude... u need y to either train her well or she is not good for this job with such bad attitude n needs to...