Subway — Restaurant in Melbourne

I went into Subway Cranbourne West tonight to order a chicken and salad wrap to take away and have never seen a Subway store look so filthy before. I was like ‘Oh My God’ when I looked at how dirty and untidy the bench area was where they make up the orders. The food ingredients that are kept in the metal containers looked disgusting and old like it wasn’t fresh. I told the woman working there how filthy the place was and that I have never been into a Subway store this filthy before and her excuse was that they have been busy tonight. Well I don’t believe that that’s a good enough excuse or reason whatsoever for not keeping their work area clean and tidy between each and every order. The metal food containers with meats, cheeses, salad ingredients etc., in them all looked like they hadn’t been washed for many days, with dried up foodstuff all around them… it was an absolute turnoff. I was very shocked at what I saw tonight, therefore I will never be going back into Subway Cranbourne...

Awful service last night. I asked for the bread of one of the footlongs I was getting to be replaced. As he was opening the bread up more after cutting it the top and bottom started to tear. By the time you put filling in that it just would have been a broken mess. Well! Did his attitude change. He obviously didn't like that I asked for new bread. He did the bread, meats and cheeses and then moved me on to the next guy. The guy that was first serving me went into the back office for a bit and then comes out with his jacket on and walks out the door!! This was 6pm on a Sunday night and there was 3 more people behind me and a guy waiting for a collection order. Then the tall guy that was left didn't seem very interested in being there.

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Very disappointed. I went to go get subway for dinner and I honestly would have enjoyed a loaf of bread more then what i had eaten from subway. I order the double dinner meal and there was no meatballs or Schnitzel left. So in the end my friend and I chose something that we don't even like. A costumer should be satisfied with their meal and not have to order something they don't even like. I do understand that there we no more meatballs and schnitzel left but the girls could have said are you able to wait 5 minutes while we put some more on. And I would have been more then happy to wait. And an other thing. One chocolate chip cookie left. Seriously. We had to chose something other then what we wanted ! So if anything I would say maybe pick up your game or you'll loose a costumer....