Just got 3 rolls from here. Cooked tuna avo, cooked tuna cucumber and a crispy chicken roll. Started eating the crispy chicken roll and realised it was raw chicken. Went back immediately to replace the order. The lady tried to replace the crispy chicken by putting it in a bag and give me the container back with the original 3 rolls in it. So i was expected to accept a replacement of the raw roll and eat the other cross contaminated rolls(with the original raw one still in container) note they are all cooked rolls. I'm currently pregnant, so not only is food hygiene not being followed, the lady wanted me to put my baby at risk. I know eating cooked sushi is fine so that's why i have ordered all cooked items. She replaced the order completely as originally requested, but this is disgusting behaviour regardless of me being pregnant. Lets continue risking food poisoning to your customers. Have emailed directly and awaiting response. Not happy and will never be...
Read morePurchased $25 worth of hand rolls and threw most of them away. These were NOT FRESH. They were shriveled and rubbery, the wrapper and lettuce limp and they fell apart when you bit into them. Extremely disappointed. I took plenty of photos and sent off a complaint on the website and I am still waiting. I have often bought Sushi and hand rolls from these outlets and have NEVER had this...
Read moreToday I was charged 50 cents for a plastic bag, after I had already spent $40 on food. Girl serving me smirked as I told her she should have advised me of the bag charge before I paid by card. I'll be getting all sushi from Sushi Hub in the food court from now onwards. They give out paper bags for free and their...
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