Thai Rosy Restaurant — Restaurant in Melbourne

2 stars for food, -3 for John's service 6.59 - Order placed via ordermate, "salivating" 7.02 - thairosy sms received 7.45 expected arrival, "mmmmm mmmm" 7.45 - nothing, "kids getting hungry" 8.00 - give them a call and get John on the phone, shuffle shuffle shuffle, your order hasn't been processed yet, online generates an incorrect delivery time (still don't see how/why), gets angry, gives me the you don't understand there's 40 orders in front of you, it's peak season (yes John i live on the peninsula), will be another 20-30 minutes, don't bother calling back. "good customer service John" 8.05 - Delivery arrives, "go John"

Lucky the food was good and other options are limited else they'd be lacking...

We tried the Thai Special Fried Rice (pork) & spicy rice noodle (chicken) for dinner and they were delicious. The “wok hei” aka “breath of work” is strong on both dishes and that’s what make it soo appealing to the tastebud. For those who “know”, you will “know” what I mean. Kudos to the chef and the hospitality provided by the really polite gentlemen (who looks like “Clark Kent Jr.” to me 😊) at the front of house. Will definitely bookmarked this restaurant as one of the favourite ones to return to when we are in town. 😋 Ps. No time for photos, we were famished and finished our meals...

Only reason we ordered take away for delivery was because we forgot how bad it was last time we got it. Waited 90 mins for delivery after being told it would be 30. Pad Thai was a solid clump in the container and had to be ripped out in chunks, also had almost no meat/veg in it. 95% sweet noodle brick. Red curry was a watery bland waste of time. Garlic Pepper beef, bland waste of time. I can only imagine that the eat in experience must be vastly different otherwise this restaurant would be long out of business. $130 for a family of 4 and most of it went in the...