The Scented Garden — Restaurant in Melbourne

Over the years I have been a customer to the scented garden. Several years ago, with the new ownership, the amenities and the food improved dramatically. This made visits more enticing with my family and I giving the business considerable support. Generally the staff are basically friendly, however, a waitress (fair short hair) has an abrupt attitude. An example when asked to sit at at seat that is reserved in advance by 35 minutes, stating I am only going to be 15 minutes. Rude and abrupt response, “what if they come in early!”. Huffed and puffed at 7.30 am when a table had to be rearranged for a pram, not allowing a side of toast available for a one year old (when available on the menu) and insisting the full compliment at $8 had to be purchased. Also seen snickering with other staff when the customer arrives. Also condescending when payment received when under $10 on cc - oh that is a card 20 cents extra!! Reading other reviews, management you do have a problem with customer service. Yes customers do need a flexible approach, yes you can have that reserved seat until the people arrive. I suggest managent send a message to staff that emotional intelligence is an important part of...

Another day, another lunch. School holidays and this place was pleasantly busy around lunchtime. I ordered a chai latte. It was okay but I’ve had better. But it was served hot which was exactly what I needed. Water was placed on the table quickly. My daughter chose the corn fritters with bacon. I had the chicken burger. Portion sizes were great. Taste - fabulous. It’s wonderful when people know their food and how to cook and present it. The moment the food hit the table we knew we were in for a good meal. And then we saw.....the cheesecake. With only one slice left, we snapped it up for later. This cafe has been altered so although it has an outside feel, it is enclosed from the elements. Gas heaters are strategically placed to keep customers warm. Service was fast as always with a smile. Very welcoming. $30 a head was a little steep but quality made it worth it. Notes: wheelchair friendly. Kid friendly. Good parking at McAdams Square. We will return. 🍔☕️...

Disappointed that you guys don't serve food anymore- my group originally wanted to come here for brunch after seeing it on internet. Nice set up, I love the iron gates, the green leafy surrounds, the custom umbrella logos are so cute, and I especially loved that the cafe is obviously very dog friendly( and provides a free dog biscuit ) We went locally for brunch BUT had all still been looking forward to getting cakes and coffee here ( when I rang- I was told they no longer served meals but had a great selection of cakes to have with coffees/ hot chocs) When we arrived, the extremely limited selection of sweets ( mini gingerbread men, iced cookies and a few muffins- plus dog biscuits)meant that we were unable to enjoy our planned outing. So can't comment on the food ☹️ My mother tells me their hot drinks are nice...... Lots of...