The Ten Saints — Restaurant in Melbourne

Bartender Jess needs to understand how to treat customers. Worst service ive ever experienced. Needs to be let go.

Edit - In response to yours, I was not hostile, I had one drink and was the designated driver for the evening. Your Bartender Jess accused me of swaying hence the cut off, however as I remembered you had a DJ and I was actually dancing. I can understand this may be perceived incorrectly but I was not asked to leave, and certainly not ejected. I left of my own accord as you did not have any security guards in place for your venue, and I did not apologise for my behaviour I merely stated my confusion. You may be confusing my actions with one of my friends who had significantly more to drink than I did who was quite aggressive who took great offence to my treatment and for that I do apologise as there is no excuse for abuse, but you must also understand that it works both ways. I was treated with disrespect and even after trying to explain in a calm manner I was met with rudeness and abruptness. Jess also did not say I was cut off and when told to have a water I accepted it and asked for her name, that was my interaction. I appreciate the attempt to deflect the blame from your Bartender Jess's poor service and lack of awareness of a venue playing live music which I believe would encourage dancing, I can't help that I'm not a great dancer. I had nothing but positive interactions with the DJ's and the owner Tim. I will also add that bartender Jess was the only one not wearing her mask correctly as required which I have a picture of, which is a requirement in the state of Victoria, perhaps now that you have attempted to libel me I should forward this along to the relevant authorities. Thank you for attempting to push the blame back onto me and I'm not going to accept that. I have worked in hospitality for a long time. This situation could have been avoided if Jess had listened to what I coherently said, but unfortunately she decided she was going to ignore that. So as you say, you're at work, consider training your staff correctly to tell the difference between dancing and "swaying" which was the comment made to me. I have a clear recollection as I was not intoxicated. Otherwise perhaps not have live music as you may have this unfortunate occurrence happen again due to your poorly trained staff. Perhaps whoever responded to this review was confused and possibly intoxicated themselves because the events written in your response to my review of the events occurred that night are not correct and an...

Unfortunately, we were left disappointed. Had been looking for a good local bar and wanted to try The Ten Saints out for a while now. Saw some free comedy advertised and thought it would be a good time to give them a go. Booked a table for 5pm, as that was what time the comedy was advertised as starting. Walked in, was not acknowledged by any staff, but soon found our table. Hubby headed to grab some drinks, beer for him, Jaffa shake cocktail for me. Unfortunately, neither really hit the spot. I actually didn't drink mine, but Hubby didn't mind it, so drank that alongside his beer. Unfortunately, there are no food offerings (bar snacks or anything), but it is kind of cool that you can order or bring your own in from outside establishments, but not our thing. Anyway, after waiting 45mins with no comedy, disappointing drinks and absolutely starving, we decided to cut our losses and head out to find some good food and comfortable seating, which we did...

On Saturday we hosted a surprise engagement party at the ten saints. Throughout the whole planning process Jess and the staff at the ten saints were so helpful and accommodating. We had to change the date a couple of times and it was never an issue. On the day of the event, they had the function area laid out beautifully for us, allowed us to bring in all the decorations to set up our vision for the space and assisted wherever needed. They were invested in the surprise along with us and contributed helpful suggestions such as having champagne ready for the couple when they walked in. Throughout the night the service they provided was amazing and the cocktails served were a huge hit with the guestlist. The surprise went off without a hitch and everyone, especially the special couple had an amazing night. I would highly recommend holding a function here, or even just dropping in to sample their delicious cocktails. I know I...