Appalling, deceitful, fraudulent and overall a horrible experience at this place.

I booked an event here for my 21st birthday, as this venue advertised their space as ‘free room hire’ - immediately you find out this is not the case, the room is free once you spend $1000. I figured that was fine, i disliked the fact that they were not upfront with the cost but i was willing to pay the $1000. If only a thousand dollars was what we had to pay.

Every single encounter with this business added on additional costs, or tried to add on fees after the event had taken place. We hired the ‘rooftop bar’ , which we were informed ON THE NIGHT did not include a bartender. Unless, of course, we paid more money. Go figure! After several complaints were made, the venue supplied us with a bartender that made multiple numbers of my guests extremely uncomfortable with inappropriate comments. We then find out days after that they will still be charging us for the bartender.

To put things into perspective for you, without the bartender, i had 40+ guests having to travel downstairs to the main bar. An event was already taking place downstairs, so there was no room to WALK, let alone carry drinks back and forth. I am certain they exceeded venue capacity limits with all of us down there at some stage.

Hidden ‘weekend’ surcharges added on to food we had booked, that when it was brought out was enough to serve half a person. Paid $25 for a pizza that was tiny, and $15 for chips that didn’t even go up to the half way point of the box they were brought out in. I tried their food before my event to assess the serving sizes, and it was NOT that, otherwise i wouldn’t have even bothered.

Drinks were outrageous- at one point i was charged $29 for a vodka sunrise in a short glass. Mid strength beer was $13-15 a pint.

Overall this place is disgusting. They are money hungry, inappropriate, not at all considerate of it’s function room guests. I have still yet to receive my deposit back- no damages were made, we spent a milestone over the required limit to book the room AND the bartender that we were forced to pay for.

Surely a company who frauds their way into running a business will not miss $300. to a 21 year old working a full time job and studying, $300 is a lot of money.

Don’t book your function here. if you’ve got the money to spend, go book a nice, appealing venue with hosts that actually care about you and your event, and are not out to scam you every second of the way.