Yarra Glen Bake House — Restaurant in Melbourne

Went in to get a coffee Monday morning. A few people were waiting for coffees, but nobody was in the line. I went up to stand infront of the register, and waited. There were three or four staff doing various things, but nobody looked at it.

Well, it happens we all get busy. Thats ok.

I waited longer.

I started trying to catch somebodies eye as it was about 40 seconds by this point and I hadn't been acknowledged, so thought I had better try make it more obvious I was ready to order.

Someone joins the line behind me. Another 15 seconds pass. One of the staff, looked up, saw her friend behind me over my shoulder and said "Hey xxxxx - what can I get you".

The customer just said what she wanted and the staff proceeded to start getting it.

It was clear I was ignored, so I bluntly expressed my frustration, and walked out.

The staff that morning were either plain rude, or are in serious need of training. Won't seek my coffee there again. First impressions are...

Today I asked for a chicken, cheese, tomato, and lettuce sandwich, and for some reason there was onion in the chicken and mayo mix. All I could taste was crunchy white onion. Funniest part is that the lettuce didn't even have crunch. Please inform the people if you have put extra ingredients into the sandwich as someone with an allergy may just get that sandwich and not know until it's too late.

Edit Then someone mixed up my order. I definitely did not order onion. And I most definitely received onion, a lot of it too, as that is all I could taste.

And adding caps to your point does not make it more valid. Not to mention the rest of the sandwich...

Being one of the local bakery's we have been in here many times.

The bakery is generally quite busy which is a good sign, but they have always had on ample staff to serve their customer quickly.

If you like cakes they have a banana custard/cream cake that is delicious. If you are on a diet forget about eating this or be prepared to take a break from your diet for the day..:)

The pies, sausage rolls and pasties are all great. They also have a good selection breads, pastries along with a sandwich bar.

You can dine in or they have limited outside seating.

A worthwhile stop if you are driving through...