[EDIT #3 26.04.24] ... Thanks dominoes - but NOT owner of store - for replying to my review ... Reckon, you should let stores own/run their google pages ... Just saying !!!
And if NOT ... then YOU get the title of handling online reviews (+ passing on to individual stores). Time == money, and if YOU expect me to do such legwork for you, then I should be paid Accordingly.
Poor effort from Head office / social media staff :( :( :(
[EDIT : Late April 2024] ... Pizzas were on standard + reasonable timeframe - happy there.
Had to laugh ... Pizza boxes this store used today say "happy Easter" + a picture of Domino's bunny.
Yet 1 month ago - which was actually during Easter, I bought some pizzas from them - which were in the normal dominoes box !!!
Poor management by this store +++ maybe hints about getting boxes/stock cheaper due to non-relevance.
[Previous EDIT] ... Only ordered from here twice before. 1st time was over 1 hour wait from time of ordering ... But they did send me voucher in mail of "1 free pizza" to make up for it (of their own accord).
2nd time - pizza was ready in 18 mins - but pizzas looked a mess ... Toppings haphazard placed - EG. meatlovers - 1/3 of pizza had no meat on it.
Won't be going back again - even if they send another voucher for "1 free pizza" in mail to make up...
Read moreOrdered from Dominos Midland for the Melbourne cup but decided to order the day before hoping that everything would go smoothly...had no issues placing the order and selected a time of 11:45 to pick up on the day of the Melbourne cup, get to Domino’s at 11:44 and our pizzas are not ready...stood around for 10-15 minutes waiting for a staff member to acknowledge that I was there mind you they made eye contact numerous times and served others that walked in after us, waited a further half an hour for our pizzas to finally be ready...I understand that yes it was the Melbourne cup and yes it was busy but they should have mentioned something the previous day given how many orders had already been placed or prioritised and made those orders first and the others after that There’s a saying that’s used in situations like this...preparation prevents piss poor performance...definitely won’t be going back to the Midland Domino’s branch anytime soon. Also even after the pizzas were ready they still sat on the bench for another 5-10mins before our name was...
Read moreOrdered 8 pizzas to be delivered for my son's birthday party for a specific time. I ordered over the phone 3 hours in advance, repeated the time and delivery address also stressing it was for a party so they needed to be there for that time. Firstly, the phone service was terrible. Waited for over 15 min on hold then when I finally got through, I had to keep repeating myself as if the guy couldn't understand English. Then the pizzas did not arrive at specified time. I called 5 min after they were supposed to arrive to be informed they did not have my order and would be another 20 min. Then when he put it through the price was $35 more than the original quoted price as my voucher could not be put through. Despite me explaining this, there was nothing he could do. By the time the pizzas actually arrived the party was pretty much over and guests were leaving, we ended up giving it parents to take home. Needless to say we will not be ordering from this...
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