Town Square Pies & Takeaway — Restaurant in Moranbah

An unfortunate first experience for my partner and I. Food was actually quite yum but the (lack of) customer service let them down. Abrupt and rude greeting when going to order, an overcharge of an extra item ($2 overcharge - not too much of an issue), and the wrong option made on our meal (we got bacon instead of salmon). They had a very young girl on the register and it was an effort to give her my order (not blaming the young girl at all, she seemed out of her depth - should have had constant adult supervision). We can handle a mistake, mistakes happen, however it was the way they handled our issue when we raised it that upset us. They were insinuating that it was my fault for not ordering correctly to begin with and that I was lying. They at least did correct the mistake. The whole ordeal really muddied our experience and we won’t be going back...

Four times all different days and weeks we have been in and around 10am to 11am to get a pie and no pies everytime some excuse about pies come from Victoria, maybe shop name should be changed. But had a coffee and was...

We sat there for an 1 hour waiting for our eggs on toast, there were 7 workers and it took and hour for EGGS. All of those workers in the shop but we still waited for an hour. We ordered coffee and we...