Appalling. We visited the Mt Barker, South Australia store. I politely asked the attendant if the Veggie Star was soy or veggie based. To which she replied that "the veggie burgers are made of a meat alternative to taste just like meat". I then said "Yes, but are they soy or veggie based?". She simply shrugged and said "I don't know".... That was it! There was no offer to go find out, no niceties, no nothing. I should add that there was noone else in store, so it wasn't like she was rushed off her feet. My partner then ordered 2 burgers and a large fries. This was awkward in itself, because the burgers were of a limited time varity, and displayed on a changing menu board, so the attendant wasn't sure what he was talking about. But we got there in the end. When the order came, the chips were extremely sparse. I took the chips back and asked "is this small handful normal for a large chips?". The attendant abruptly said she'll get the manager. The manager then said (quite antagonisticly) that "they don't squeeze their packets" (whatever that means) and then proceeded to shake out the pack to show me. To which I said "regardless of whether you squeeze the packet or not, it doesn't change the quantity does it?". Anyway, after angst from him and genuine politeness from me, the chips were refunded (thankyou). I then went outside and was informed by my partner that the burgers were completely different burgers to what he asked for. By this time, I simply couldn't be bothered dealing with the impolite angst of the...
Read moreMoved to Mount Barker 1 year ago . Third time at this burger bar . Each time got worse . Our last visit was terrible . The chicken burger looked like it had been driven over by a truck . It was cold and dry and I’m thinking it had been sitting around all day . The meet burger was ok . Whilst eating all we could hear was the sound of the staff scrubbing the floors . No ambience and no music . We were there at 7 pm and no wonder in the 30 minutes we were there not 1 client came in . This burger bar needs a major shake up . And I should finish by saying the second time we went there was a similar experience. We then drove past the 2 other major burger bars and there was so many clients eating, ordering and the drive through was full . Maybe the owners of this burger bar needs to take a look . Won’t be going back. 3 strikes and...
Read moreMy partner and I decided against going to Carl's Jr on opening night, I feel that is just asking for disappointment. We went nearly a week after opening and along with a meal, we tried the coffee there, it's decent. However, I wouldn't go there just for coffee. The chips, though lacking a bit of salt, we're very nice and hastily prepared. The burger was juicy, fresh and quite filling, however I'd like to try a different burger next time. The service we recieved was memorable and the workers there should be proud of their efforts. Of the three ladies that we dealt with, I genuinely felt welcomed by each of them and can certainly see this place finding a permanent home in Australia with this attitude. I look forward to our next visit and reccomend this place to fans of...
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