Domino's Pizza Glendale — Restaurant in Newcastle-Maitland

Sadly with no other stores delivering (recently Red Roster has) this was the only option for the longest time when unable to go get take away. I can't fault their prices, though the food has been getting smaller and less toppings for a while now, most likely to make their large new york style more enticing.

However to many times have i made an order online for delivery and an hour later, the tracker is still sitting at "Making Order" only to call and be told, sorry we don't have any drivers, or we are pretty busy. This wouldn't be to bad except there was no communication prior. I work dogwatches, so i am asleep by 2pm for work at 10pm, If i was notified that there was extreme wait times, or they were unable to fulfill my order i wouldn't of order it.

Then getting a refund is extremely time consuming, as they "cancel" the order, and the money isn't refunded for up to a week, the last one took 8 days to show up back in my account, this isn't fair on the customer specially when it was the stores fault in the first place. Inform the customer BEFORE taking their money that their order will either be late or not able to be made.

All in all this is a bad domino's but sadly the only one that delivers to Cardiff, so just a warning ONLY ORDER IF YOU HAVE NO...

!!DO NOT RECOMMEND DELIVERY!!Absolutely terrible I order off the Domino's app just for them to put it through uber where the food wasn't kept in the proper bags they normally are while he delivered someone else's order first and still had another order for after I can't imagine how cold theirs was If I order through the app send one of your driver's not through a complete different app Why pick up multiple orders at a time knowing they'll be kept in paper bags and will be cold when delivered They also tried to give us the wrong order even when our name was on every single box which also means he had more then 2 orders which is absolutely ridiculous If I wanted to order through uber I would have and I would have gotten it for cheaper It would be better to let people know PRIOR to it happening that their food will be outsourced and delivered by another app It took WAY to long for a driver to show up and...

Placed a mobile order at 7:20pm app said estimated delivery would be 7:42pm. Checked the app at 7:50pm still sitting in ''ready in store status" phoned the store a few times- 7 in total, no answer. Drove down to the store to see what was going on as I wasn't to contact the store. Spoke to the manager when I arrived who advised that they were short on delivery drivers and that our order was just about to go out. He offered to make fresh ones as he admitted our order was sitting there for over 20 mins. Requested a small refund for the inconvenience and wait time, he was able to offer this to me and was very friendly. Think head office needs to maybe look at hiring...